Sephora

Store Loss Prevention Investigator

Sephora

Pittsburgh, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about protecting people and assets? Do you have a keen eye for detail and the ability to identify and prevent potential losses? If so, we have an exciting opportunity for you to join our team at Sephora as a Store Loss Prevention Investigator.As a Store Loss Prevention Investigator, you will play a crucial role in maintaining the safety and security of our stores, our employees, and our customers. You will be responsible for conducting investigations, identifying potential risks and vulnerabilities, and implementing strategies to minimize loss and increase profitability.We are looking for a self-motivated and highly observant individual with a strong sense of integrity and a commitment to upholding company policies. The ideal candidate will have previous experience in loss prevention or a related field, excellent communication and problem-solving skills, and the ability to work effectively under pressure.If you are looking for a challenging and rewarding opportunity to make a positive impact, then we invite you to apply for the position of Store Loss Prevention Investigator at Sephora. Join us in our mission to create a safe and secure shopping experience for our customers and a thriving work environment for our team.

  1. Conduct investigations into potential losses and identify any security risks or vulnerabilities in the store.
  2. Develop and implement strategies to prevent losses and increase profitability.
  3. Monitor and analyze security footage to identify any suspicious or fraudulent activities.
  4. Collaborate with store management and team members to ensure adherence to company policies and procedures.
  5. Train and educate store employees on loss prevention best practices and procedures.
  6. Maintain accurate and detailed records of all investigations and incidents.
  7. Communicate effectively with store management and corporate security teams regarding any security concerns or incidents.
  8. Conduct regular audits and assessments to identify and address any potential security gaps or weaknesses.
  9. Stay up-to-date on industry trends and developments in the field of loss prevention.
  10. Act as a role model and uphold a strong sense of integrity and ethical behavior.
  11. Respond to emergency situations and take appropriate action to ensure the safety of employees and customers.
  12. Work collaboratively with law enforcement and other external partners as needed.
  13. Conduct regular trainings and drills to ensure all employees are prepared for potential security threats.
  14. Assist in the development and implementation of security policies and procedures.
  15. Maintain a safe and secure work environment for all employees and customers.
  16. Provide excellent customer service and assist with any security-related inquiries or concerns.
  17. Adhere to all company codes of conduct and maintain confidentiality at all times.
Where is this job?
This job is located at Pittsburgh, PA, USA
Job Qualifications
  • Knowledge Of Loss Prevention Techniques And Procedures: A Store Loss Prevention Investigator At Sephora Should Have A Thorough Understanding Of Loss Prevention Techniques Such As Cctv Monitoring, Inventory Audits, And Training Employees On Theft Prevention.

  • Experience In Conducting Investigations: The Ideal Candidate Should Have Experience In Conducting Investigations Related To Theft, Fraud, And Other Security-Related Incidents. This Includes Knowledge Of Evidence Collection, Interviewing Techniques, And Report Writing.

  • Strong Analytical Skills: A Store Loss Prevention Investigator Should Possess Strong Analytical Skills To Identify Patterns And Trends In Theft And Fraud Incidents. This Includes The Ability To Review And Analyze Sales Data, Surveillance Footage, And Other Evidence To Identify Potential Security Risks.

  • Attention To Detail: Attention To Detail Is Crucial In A Loss Prevention Role, As Even The Smallest Discrepancies Can Have A Significant Impact On The Company's Bottom Line. The Candidate Should Have A Keen Eye For Detail And Be Able To Spot Irregularities Or Inconsistencies In Store Processes And Procedures.

  • Excellent Communication And Interpersonal Skills: As A Store Loss Prevention Investigator At Sephora, The Candidate Will Be Required To Interact With Employees, Customers, And Law Enforcement Officials Regularly. Therefore, Strong Communication And Interpersonal Skills Are Essential To Effectively Communicate And Collaborate With Others. This Includes The Ability To Diffuse Potentially Volatile Situations And Provide Clear And Concise Reports On Investigations.

Required Skills
  • Attention to detail

  • Conflict Resolution

  • Inventory Control

  • customer service

  • Report Writing

  • Risk assessment

  • Teamwork

  • Analysis

  • interrogation

  • Surveillance

  • Security protocols

  • Investigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Loss Prevention Investigator in Pittsburgh, PA, USA is between $40,000 and $60,000 per year. This range can vary depending on factors such as experience, education, and the specific company and location of the job. Some high-performing investigators may be able to earn higher salaries, while those with less experience or in smaller companies may earn lower salaries. It is also important to note that benefits and bonuses may also affect the overall compensation for this position.

Additional Information
Sephora is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 9th, 2024
Apply BeforeAugust 19th, 2025
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About Sephora

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

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