Sephora

Store Loss Prevention Investigator

Sephora

Houston, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about protecting assets, minimizing loss, and maintaining a safe and secure work environment? If so, then we have the perfect opportunity for you! Sephora is seeking a highly motivated and detail-oriented individual to join our team as a Store Loss Prevention Investigator. As a Store Loss Prevention Investigator, you will play a crucial role in ensuring the safety and security of our stores, employees, and customers. With your strong investigative skills and knowledge of loss prevention techniques, you will help us reduce shrink and maintain the integrity of our brand. If you thrive in a fast-paced environment and have a strong commitment to excellence, then we want to hear from you!

  1. Conduct thorough investigations into any incidents of theft, fraud, or other suspicious activities within the store.
  2. Monitor and analyze store data, including inventory levels and transaction records, to identify potential areas of risk and take appropriate action to mitigate loss.
  3. Collaborate with store management and other team members to develop and implement effective loss prevention strategies and procedures.
  4. Utilize CCTV and other surveillance equipment to monitor store activity and identify any potential security threats.
  5. Conduct regular store audits and inspections to ensure compliance with company policies and procedures, as well as identify any potential security vulnerabilities.
  6. Train and educate store employees on loss prevention best practices and techniques to minimize loss and maintain a safe work environment.
  7. Respond promptly and effectively to any security or safety incidents, including conducting investigations, filing reports, and liaising with law enforcement as needed.
  8. Maintain accurate and detailed records of all loss prevention incidents and activities.
  9. Stay informed of current trends and techniques in loss prevention and make recommendations for improvements to existing procedures.
  10. Collaborate with other departments, such as merchandising and operations, to ensure loss prevention strategies are integrated into all aspects of store operations.
  11. Continuously assess and improve the effectiveness of loss prevention measures and make recommendations for changes as needed.
  12. Maintain a professional and approachable demeanor at all times when interacting with customers and team members.
  13. Adhere to all company policies and procedures, as well as local, state, and federal laws and regulations related to loss prevention.
  14. Handle confidential information with discretion and ensure the proper handling and storage of all sensitive materials.
  15. Perform any other duties or tasks as assigned by store management to support the overall success of the store.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Experience In Loss Prevention: A Successful Candidate For A Store Loss Prevention Investigator Job At Sephora Should Have A Minimum Of 2-3 Years Of Experience In A Similar Role, Preferably In A Retail Or Beauty Industry Setting. This Will Ensure They Have A Strong Understanding Of Loss Prevention Techniques And Procedures.

  • Knowledge Of Investigative Techniques: The Ideal Candidate Should Have A Solid Understanding Of Investigative Techniques, Including Surveillance, Evidence Collection, And Interviewing. They Should Also Be Familiar With The Legal Aspects Of Conducting Investigations.

  • Strong Analytical Skills: Store Loss Prevention Investigators Need To Be Able To Analyze Data, Identify Patterns, And Make Decisions Based On The Information Gathered. This Requires Strong Analytical Skills And Attention To Detail.

  • Excellent Communication Skills: As A Store Loss Prevention Investigator, The Candidate Will Need To Communicate Effectively With Store Management, Law Enforcement, And Other Team Members. They Should Have Excellent Verbal And Written Communication Skills To Accurately Report And Document Incidents.

  • Ability To Work Independently: A Store Loss Prevention Investigator At Sephora May Often Work Alone And Need To Make Quick Decisions And Take Action. The Candidate Should Be Self-Motivated, Disciplined, And Able To Work Independently With Minimal Supervision. They Should Also Have The Ability To Work Well Under Pressure And Handle Stressful Situations.

Required Skills
  • Attention to detail

  • Crisis Management

  • customer service

  • Report Writing

  • Interviewing Techniques

  • Risk assessment

  • Loss prevention

  • Asset Protection

  • Surveillance

  • Fraud detection

  • Investigation

  • Evidence Collection

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Loss Prevention Investigator in Houston, TX, USA is $35,000 - $55,000 per year. This can vary depending on the specific company, experience level, and other factors.

Additional Information
Sephora is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 8th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Sephora

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started