
Store Loss Prevention Investigator
Welcome to Sephora, where beauty meets security. We are currently seeking a highly skilled and vigilant Store Loss Prevention Investigator to join our team. In this role, you will be responsible for safeguarding our stores and protecting our assets from theft, fraud, and other losses. We are looking for a detail-oriented and proactive individual who is passionate about maintaining a safe and secure environment for our customers and employees. If you have a keen eye for suspicious activity and the ability to think on your feet, we want to hear from you. Join us at Sephora and make a meaningful impact in the world of beauty and security.
- Conduct investigations: Conduct thorough investigations into any suspected cases of theft, fraud, or other losses in the store.
- Monitor surveillance: Monitor surveillance cameras and other security systems to identify and prevent theft, fraud, and other losses.
- Identify suspicious behavior: Keep a keen eye out for any suspicious behavior and take necessary actions to prevent potential losses.
- Collaborate with team: Work closely with the store team to identify potential security risks and develop strategies to mitigate them.
- Implement safety measures: Implement store safety measures to prevent theft, fraud, and other losses, such as securing high-value items and conducting bag checks.
- Train employees: Train store employees on loss prevention measures and how to identify and report suspicious behavior.
- Respond to incidents: Respond quickly and appropriately to any security incidents, including theft, fraud, or other losses.
- Document incidents: Accurately document all security incidents and investigations, including gathering evidence and writing detailed reports.
- Maintain awareness: Stay updated on current security trends and techniques and implement them to enhance store security.
- Communicate with authorities: Communicate with law enforcement and other authorities as needed to report and assist in the resolution of security incidents.
- Adhere to company policies: Adhere to all company policies and procedures regarding security and loss prevention.
- Uphold customer service: Maintain a high level of customer service while carrying out security responsibilities.
- Conduct audits: Conduct regular audits to ensure compliance with security protocols and identify areas for improvement.
- Maintain confidentiality: Maintain confidentiality in all investigations and security-related matters.
- Provide training and guidance: Provide training and guidance to store employees on how to handle security-related situations and prevent losses.
Strong Knowledge Of Loss Prevention Techniques And Procedures: A Successful Store Loss Prevention Investigator At Sephora Should Have A Deep Understanding Of Loss Prevention Methods And Strategies, As Well As Experience In Implementing Them In A Retail Setting.
Excellent Observation And Investigative Skills: The Role Of A Store Loss Prevention Investigator Involves Monitoring And Identifying Potential Theft Or Fraudulent Activities. This Requires Strong Observation Skills And The Ability To Conduct Thorough Investigations.
Attention To Detail: In Order To Effectively Identify And Prevent Loss, A Store Loss Prevention Investigator Must Have A Keen Eye For Detail. This Includes Being Able To Spot Suspicious Behavior And Accurately Document Incidents.
Ability To Work Independently And As Part Of A Team: A Store Loss Prevention Investigator Must Be Able To Work Independently While Also Collaborating With Other Team Members To Address And Prevent Loss In The Store.
Strong Communication And Interpersonal Skills: In Addition To Working With Fellow Team Members, A Store Loss Prevention Investigator Will Also Interact With Customers And Potentially Confront Individuals Suspected Of Theft. Therefore, Strong Communication And Interpersonal Skills Are Essential For This Role.
Communication Skills
Inventory Management
Attention to detail
Conflict Resolution
Report Writing
Risk assessment
Fraud detection
Evidence Collection
Investigative Interviewing
Cctv Monitoring
Surveillance Techniques
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Store Loss Prevention Investigator in Santa Rosa, CA, USA is between $34,000 - $47,000 per year. However, this can vary based on factors such as experience, location, and specific job responsibilities.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started