Sephora

Store Loss Prevention Investigator

Sephora

Ontario, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Sephora, where beauty and innovation come together to create an unforgettable shopping experience. We are currently seeking a Store Loss Prevention Investigator to join our team and help us maintain a safe and secure environment for our customers and employees. As a Store Loss Prevention Investigator, you will play a crucial role in identifying and preventing potential theft and fraud, while also ensuring compliance with company policies and procedures. We are looking for a detail-oriented, proactive, and customer-focused individual with a strong sense of integrity and the ability to work in a fast-paced retail environment. If you are passionate about protecting our assets and maintaining a high level of safety and security, we would love to hear from you!

  1. Conduct regular security checks and surveillance of the store to identify any potential security threats or suspicious activities.
  2. Monitor and review CCTV footage to identify any theft or fraudulent behavior.
  3. Implement and enforce company policies and procedures related to loss prevention and security.
  4. Collaborate with store management to develop and implement strategies to reduce shrinkage and prevent loss.
  5. Conduct investigations into any reported incidents of theft or fraud and gather evidence for potential prosecution.
  6. Monitor inventory levels and conduct audits to ensure accuracy and identify any discrepancies.
  7. Train and educate store employees on loss prevention procedures and best practices.
  8. Respond to any emergency situations or security alarms in a timely and efficient manner.
  9. Liaise with local law enforcement and other external agencies as needed.
  10. Maintain detailed and accurate records of all security incidents and investigations.
  11. Identify and report any potential safety hazards within the store.
  12. Keep up-to-date with the latest industry trends and technologies in loss prevention.
  13. Provide excellent customer service by addressing any security-related concerns or questions from customers.
  14. Collaborate with other departments, such as Human Resources and Operations, to ensure a safe and secure working environment for all employees.
  15. Conduct regular training and drills to prepare employees for emergency situations.
  16. Maintain a high level of confidentiality and integrity in all aspects of the job.
  17. Assist with the implementation of loss prevention measures during special events or promotions.
  18. Stay alert and vigilant at all times to prevent and respond to any potential security threats.
  19. Stay updated on local laws and regulations related to loss prevention and ensure compliance.
  20. Perform any other duties or tasks as assigned by store management.
Where is this job?
This job is located at Ontario, CA, USA
Job Qualifications
  • Knowledge Of Store Security Procedures: A Store Loss Prevention Investigator Should Have A Thorough Understanding Of Store Security Procedures And Be Able To Identify And Prevent Potential Theft Or Loss Within The Store.

  • Experience With Surveillance Systems: Experience With Monitoring And Operating Surveillance Systems Is Essential For A Store Loss Prevention Investigator. This Includes Knowledge Of Cctv Systems And How To Use Them Effectively To Identify And Prevent Theft.

  • Excellent Communication Skills: A Store Loss Prevention Investigator Must Have Strong Communication Skills In Order To Effectively Communicate With Store Management And Other Employees. They Should Also Be Able To Communicate With Potential Suspects In A Calm And Professional Manner.

  • Attention To Detail: The Ability To Pay Close Attention To Detail Is Crucial For A Store Loss Prevention Investigator. This Includes Being Able To Spot Potential Security Risks And Identify Suspicious Behavior.

  • Strong Analytical Skills: A Store Loss Prevention Investigator Should Have Strong Analytical Skills In Order To Review And Interpret Data Related To Store Security And Loss Prevention. This Includes Analyzing Inventory Reports And Identifying Patterns Or Trends That Could Indicate Potential Theft.

Required Skills
  • Attention to detail

  • Conflict Resolution

  • Report Writing

  • Interviewing Techniques

  • Risk assessment

  • Investigative skills

  • Problem-Solving

  • Security protocols

  • Fraud detection

  • Evidence Gathering

  • Surveillance Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Loss Prevention Investigator in Ontario, CA, USA is between $40,000 and $60,000 per year. This may vary depending on the specific company, location, and level of experience.

Some factors that can affect the salary range for this position include the size and type of the store, the level of risk and potential for theft or loss, and the individual's qualifications and years of experience in loss prevention. Additionally, some companies may offer bonuses or other incentives for meeting certain performance goals or reducing store losses.

It is important to note that the salary range provided is an estimate and may not reflect the actual salary offered by a specific employer. It is always best to research the specific job market and company to get a better understanding of the salary range for a Store Loss Prevention Investigator in a particular area.

Additional Information
Sephora is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 8th, 2024
Apply BeforeMay 22nd, 2025
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About Sephora

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

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