Sephora

Store Loss Prevention Investigator

Sephora

New York, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about protecting the assets and ensuring the safety of a leading beauty retailer? Do you have a sharp eye for detail and a strong commitment to upholding policies and procedures? If so, we have the perfect opportunity for you as a Store Loss Prevention Investigator at Sephora.As a Store Loss Prevention Investigator, you will play a crucial role in preventing theft and minimizing losses for our store. You will utilize your investigative skills and knowledge of store operations to identify and resolve any potential security threats. This position requires a dedicated and proactive individual who can effectively collaborate with store teams to maintain a safe and secure environment for our employees and customers.To excel in this role, you must possess strong communication and problem-solving skills, as well as a keen understanding of loss prevention techniques. A minimum of 2 years of experience in loss prevention, security, or related field is required. A high school diploma or equivalent is also preferred.If you are ready to join a dynamic team and make a difference in the retail industry, apply now for the Store Loss Prevention Investigator position at Sephora.

  1. Conduct regular audits and inspections to ensure compliance with store policies and procedures related to loss prevention.
  2. Monitor CCTV cameras and other security systems to identify and investigate potential theft or security threats.
  3. Work closely with store teams to identify and resolve any security vulnerabilities or issues.
  4. Collaborate with law enforcement agencies and other external partners as needed to handle criminal incidents.
  5. Conduct internal investigations and interviews with employees suspected of theft or other policy violations.
  6. Maintain accurate and detailed reports of all incidents and investigations.
  7. Develop and implement effective strategies to prevent and minimize losses for the store.
  8. Train and educate store teams on loss prevention techniques and procedures.
  9. Stay updated on current trends and methods in loss prevention to continuously improve security measures.
  10. Monitor and analyze inventory levels to identify potential shrinkage and take appropriate actions to address it.
  11. Conduct employee background checks and maintain accurate records.
  12. Respond to emergency situations and assist in emergency procedures as needed.
  13. Conduct safety and security audits to ensure compliance with company standards.
  14. Participate in store meetings and communicate any relevant information related to loss prevention.
  15. Maintain a professional and approachable demeanor when interacting with customers and employees.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Knowledge Of Loss Prevention Techniques: A Store Loss Prevention Investigator At Sephora Should Have A Strong Understanding Of Various Loss Prevention Techniques, Such As Cctv Monitoring, Inventory Control, And Auditing Procedures.

  • Attention To Detail: This Position Requires A Keen Eye For Detail And The Ability To Spot Suspicious Behavior Or Discrepancies In Store Operations. The Investigator Should Be Able To Gather And Analyze Evidence Effectively.

  • Strong Communication Skills: As A Representative Of Sephora, The Loss Prevention Investigator Should Have Excellent Communication Skills To Interact With Team Members, Management, And Law Enforcement Agencies. The Ability To Write Detailed Reports And Maintain Accurate Records Is Also Essential.

  • Experience In Retail Loss Prevention: Previous Experience In A Loss Prevention Role Within A Retail Environment Is Highly Desirable. This Includes Knowledge Of Common Theft Tactics, Fraud Detection, And Experience With Apprehension And Detention Procedures.

  • Strong Ethical Standards: A Store Loss Prevention Investigator At Sephora Should Have A High Level Of Integrity And Uphold Ethical Standards In All Aspects Of Their Work. This Includes Respecting The Privacy Of Customers And Maintaining Confidentiality In All Investigations.

Required Skills
  • Attention to detail

  • Interviewing skills

  • Conflict Resolution

  • customer service

  • Report Writing

  • Risk assessment

  • Fraud detection

  • Evidence Collection

  • Auditing Procedures

  • Surveillance Techniques

  • Investigation Planning

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Store Loss Prevention Investigator in New York, NY, USA is between $35,000 and $55,000 per year. However, this can vary depending on the specific company, location, and level of experience of the individual. Some companies may offer higher salaries and additional benefits for experienced investigators or those with specialized skills or certifications. Additionally, factors such as cost of living and demand for this role in the specific area can also impact the salary range.

Additional Information
Sephora is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 8th, 2024
Apply BeforeAugust 19th, 2025
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About Sephora

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

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