Sephora

Shift Coordinator

Sephora

Los Angeles, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Sephora, the ultimate destination for beauty lovers. We are currently seeking a dedicated and motivated Shift Coordinator to join our team. As a Shift Coordinator, you will play a critical role in ensuring the smooth and efficient operations of our store. This is a fantastic opportunity for someone with a passion for beauty and a strong leadership skills to join our dynamic and fast-paced environment. If you have a keen eye for detail, excellent communication skills, and experience in a retail setting, we want to hear from you!

  1. Oversee the daily operations of the store and ensure that all tasks are completed efficiently and effectively.
  2. Train and supervise team members, including sales associates and beauty advisors, to ensure they are knowledgeable and provide excellent customer service.
  3. Create and maintain a positive and welcoming environment for customers by greeting them, answering their questions, and addressing any concerns.
  4. Monitor and manage inventory levels to ensure that products are well-stocked and available for customers.
  5. Collaborate with the store manager to create and implement strategies to meet sales targets and increase profitability.
  6. Ensure that all team members adhere to company policies and procedures, including safety and security protocols.
  7. Conduct regular checks of the store to maintain cleanliness and organization, making adjustments and delegating tasks as needed.
  8. Act as a liaison between team members and management, providing feedback and addressing any issues that may arise.
  9. Keep up-to-date with current beauty trends and products to provide customers with accurate and helpful information.
  10. Work closely with the store manager to schedule and manage employee shifts, ensuring adequate coverage during peak hours.
  11. Facilitate and participate in team meetings to discuss sales goals, customer feedback, and store improvements.
  12. Handle customer complaints and resolve any issues in a timely and professional manner.
  13. Collect and analyze data on sales and customer feedback to identify areas for improvement and make recommendations to management.
  14. Uphold the company's standards of professionalism, integrity, and customer service at all times.
  15. Continuously strive to enhance the customer experience and drive sales through excellent leadership, communication, and teamwork.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Excellent Leadership Skills: A Shift Coordinator At Sephora Must Possess Strong Leadership Qualities To Effectively Manage And Motivate A Team Of Employees. This Includes Being Able To Delegate Tasks, Provide Guidance And Support, And Make Quick And Informed Decisions.

  • Retail Experience: Previous Experience In A Retail Environment Is Essential For This Role, As It Requires A Thorough Understanding Of Sephora's Products, Services, And Customer Base. This Experience Can Also Help The Shift Coordinator Anticipate And Handle Any Potential Issues That May Arise.

  • Strong Communication Skills: The Ability To Communicate Effectively With Both Customers And Employees Is Crucial For A Shift Coordinator At Sephora. This Includes Being Able To Provide Clear And Concise Instructions, As Well As Handling Customer Inquiries And Complaints In A Professional And Empathetic Manner.

  • Organizational Skills: A Shift Coordinator Must Be Able To Multitask And Prioritize Responsibilities In A Fast-Paced Retail Setting. This Includes Creating And Managing Employee Schedules, Overseeing Inventory And Stock Levels, And Ensuring The Store Is Clean And Well-Maintained.

  • Passion For Beauty And Cosmetics: Sephora Is A Beauty Retailer, So It's Important For A Shift Coordinator To Have A Genuine Interest And Knowledge In Cosmetics And Skincare. This Passion Can Help Create A Positive And Welcoming Environment For Customers, And Also Assist With Product Recommendations And Sales.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Team Building

  • Visual merchandising

  • Team Leadership

  • Problem-Solving

  • Multi-tasking

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shift Coordinator in Los Angeles, CA, USA is $36,000 - $50,000 per year. However, this can vary depending on the specific company, location, and level of experience. Some Shift Coordinators may make more than $50,000 per year, while others may make less than $36,000 per year. It is important to research the specific job and company in order to get a more accurate salary estimate.

Additional Information
Sephora is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 9th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Sephora

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started