Sephora

Sales and Service Leader

Sephora

Scottsdale, AZ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a driven and customer-focused individual with a passion for the beauty industry? Do you have a proven track record in sales and leadership? If so, we have an exciting opportunity for you!Sephora is seeking a Sales and Service Leader to join our dynamic team. As a leader in the beauty retail industry, we are dedicated to providing top-notch customer service and offering a wide range of high-quality products. In this role, you will be responsible for leading a team of sales associates to deliver exceptional customer experiences and drive sales. We are looking for someone who is enthusiastic, motivated, and has a strong background in sales and leadership. If you are ready to take your career to the next level, we want to hear from you!

  1. Lead and manage a team of sales associates to achieve sales targets and deliver exceptional customer service.
  2. Train and develop sales associates to ensure they have the product knowledge and sales skills necessary to provide excellent customer experiences.
  3. Create and implement strategies to drive sales and increase customer retention.
  4. Monitor and analyze sales data to identify areas for improvement and develop action plans.
  5. Foster a positive and motivating work environment for the sales team.
  6. Work closely with store management to ensure the overall success of the store.
  7. Stay up-to-date on industry trends and product knowledge to provide expert recommendations to customers.
  8. Handle customer inquiries and complaints in a professional and timely manner.
  9. Conduct regular performance evaluations and provide feedback and coaching to sales associates.
  10. Collaborate with other departments and teams to ensure a seamless customer experience.
  11. Represent the brand and maintain brand standards at all times.
  12. Adhere to company policies and procedures and ensure the sales team does the same.
  13. Maintain a clean and organized sales floor to enhance the customer shopping experience.
  14. Plan and execute events and promotions to drive sales and increase brand awareness.
  15. Continuously seek opportunities for personal and professional growth and development.
Where is this job?
This job is located at Scottsdale, AZ, USA
Job Qualifications
  • Strong Sales Skills And Proven Track Record Of Meeting And Exceeding Sales Targets.

  • Excellent Customer Service Skills With A Focus On Creating A Positive And Personalized Shopping Experience For Customers.

  • Leadership Experience And Ability To Motivate And Manage A Team Of Sales Associates.

  • In-Depth Knowledge Of Beauty Products, Trends, And Techniques.

  • Strong Communication And Interpersonal Skills To Effectively Interact With Customers, Colleagues, And Management.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • customer service

  • Merchandising

  • Training and Development

  • Problem-Solving

  • Brand Ambassadorship

  • Sales Techniques

  • Clienteling

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales and Service Leader in Scottsdale, AZ, USA is between $35,000 to $65,000 per year. This range can vary depending on factors such as experience, industry, and company size. Additionally, bonuses and commissions may also be offered in this role, which can further increase the overall salary.

Additional Information
Sephora is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 11th, 2024
Apply BeforeMay 22nd, 2025
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About Sephora

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

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