Sales and Service Leader

Are you a driven and customer-focused individual looking for an exciting leadership opportunity in the beauty industry? Look no further than Sephora! We are currently seeking a Sales and Service Leader to join our team and help drive sales, provide exceptional customer service, and lead a team of beauty advisors. With a passion for all things beauty and a knack for building strong relationships, our ideal candidate will have the skills and experience to take our store to the next level. If you have a proven track record of success in sales and leadership, we want to hear from you!

1. Drive Sales: The Sales and Service Leader will be responsible for driving sales and achieving revenue targets for the store. This includes developing and implementing sales strategies, monitoring sales performance, and identifying opportunities for growth.
2. Provide Exceptional Customer Service: This role requires the individual to have a strong focus on providing exceptional customer service. This includes ensuring all customers receive a positive and personalized experience, resolving any customer issues or complaints, and maintaining high levels of customer satisfaction.
3. Lead Team of Beauty Advisors: The Sales and Service Leader will be responsible for leading and managing a team of beauty advisors. This includes training and developing team members, setting performance goals, and providing ongoing support and guidance.
4. Passion for Beauty: Our ideal candidate will have a passion for the beauty industry and keep up-to-date with the latest trends and products. This will enable them to provide expert knowledge and advice to customers and team members.
5. Build Strong Relationships: Building strong relationships with customers and team members is crucial in this role. The Sales and Service Leader will need to have excellent communication and interpersonal skills to foster a positive and collaborative work environment.
6. Implement Store Policies and Procedures: It is the responsibility of the Sales and Service Leader to ensure all store policies and procedures are followed by team members. This includes operational procedures, inventory management, and visual merchandising standards.
7. Monitor and Analyze Sales Data: The Sales and Service Leader will be responsible for analyzing sales data to identify trends, opportunities, and areas for improvement. This will help in making informed decisions to drive sales and improve customer experience.
8. Uphold Company Standards: The Sales and Service Leader will be expected to uphold the company's standards and values. This includes adhering to all company policies and procedures, promoting a positive and inclusive work culture, and representing the brand in a professional manner.
9. Collaborate with Management: This role requires strong collaboration with other members of the management team. The Sales and Service Leader will need to

According to JobzMall, the average salary range for a Sales and Service Leader in San Francisco, CA, USA is between $65,000-$85,000 per year. However, this can vary based on factors such as the size and type of company, years of experience, and specific job responsibilities. Additionally, bonuses and commission may also be included in the overall compensation package.

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.