Are you ready to lead a team towards success in the beauty industry? Sephora is seeking a dynamic and driven Sales and Service Leader to join our team. As a leader at Sephora, you will have the opportunity to inspire and motivate a team of beauty advisors to deliver exceptional sales and service results. We are looking for someone who is passionate about the beauty industry, has a strong background in sales and customer service, and has a natural ability to lead and develop others. If you are a self-motivated, results-driven individual with a love for all things beauty, then we want to hear from you!
- Lead and manage a team of beauty advisors to achieve sales and service goals
- Develop and implement strategies to drive sales and improve customer service experience
- Train and mentor team members on product knowledge, sales techniques, and customer service skills
- Monitor and analyze sales data to identify areas for improvement and take necessary actions
- Create and maintain a positive and motivating work environment for team members
- Conduct regular performance evaluations and provide feedback to team members
- Communicate effectively with upper management to report on team's performance and provide suggestions for improvement
- Stay up-to-date on industry trends and competitor activities to develop effective sales and service strategies
- Handle customer complaints and ensure they are resolved in a timely and satisfactory manner
- Collaborate with other departments to ensure effective operations and achieve overall company goals
- Set and enforce high standards of professionalism, integrity, and customer service within the team.
Strong Sales Experience: A Successful Sales And Service Leader At Sephora Should Have A Proven Track Record Of Meeting And Exceeding Sales Goals. This Includes Experience In Upselling, Cross-Selling, And Building Strong Customer Relationships.
Excellent Customer Service Skills: Sephora Prides Itself On Providing Exceptional Customer Service, And The Sales And Service Leader Should Have A Deep Understanding Of The Company's Values And Be Able To Deliver A High Level Of Service To Every Customer.
Team Management Experience: As A Leader, The Sales And Service Leader Should Have Experience Managing And Motivating A Team. This Includes Training, Coaching, And Developing Team Members To Reach Their Full Potential.
Knowledge Of Beauty Industry: Sephora Is A Leader In The Beauty Industry, And The Sales And Service Leader Should Have A Strong Understanding Of The Latest Trends, Products, And Techniques. This Knowledge Will Help Them Guide And Educate Team Members And Customers.
Strong Communication And Interpersonal Skills: The Sales And Service Leader Will Be Responsible For Communicating With Both Customers And Team Members, So Excellent Communication And Interpersonal Skills Are Essential. This Includes Being Able To Adapt Communication Styles To Different Personalities And Handle Any Conflicts That May Arise.
Communication
Time Management
Product knowledge
Problem Solving
customer service
Merchandising
Relationship Building
Team Leadership
Organization
Training and Development
Sales Techniques
Marketing Strategies
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales and Service Leader in Houston, TX, USA is $40,000-$75,000 per year. This range can vary depending on the specific company, industry, and level of experience of the individual. Factors such as bonuses, commissions, and benefits may also affect the overall salary.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started