Sales and Service Leader

Welcome to the world of beauty and innovation! At Sephora, we are dedicated to providing our clients with the ultimate shopping experience. As a Sales and Service Leader, you will have the opportunity to lead a team of passionate beauty advisors and drive sales results while delivering exceptional customer service. We are looking for an enthusiastic, driven, and experienced individual who shares our love for all things beauty. If you have a passion for sales, a strong understanding of customer service, and a desire to thrive in a fast-paced environment, then we want you on our team. Join us at Sephora and become a part of a dynamic and exciting company that values growth, creativity, and diversity.

1. Lead and manage a team of beauty advisors to achieve sales targets and provide exceptional customer service.
2. Create and maintain a positive and energetic work environment, motivating team members to deliver their best performance.
3. Train, coach, and develop team members to ensure a high level of product knowledge, selling skills, and customer service standards.
4. Foster a customer-centric culture by setting an example for the team and ensuring all customers receive a personalized and memorable shopping experience.
5. Monitor and analyze sales data to identify areas of improvement and develop strategies to increase sales and drive business growth.
6. Collaborate with other departments, such as marketing and inventory management, to ensure effective execution of promotions and product launches.
7. Stay up-to-date with industry trends and competitor activities to maintain a competitive edge in the market.
8. Manage inventory levels and ensure stock availability for popular products.
9. Handle and resolve customer complaints and inquiries in a timely and professional manner.
10. Conduct performance evaluations and provide regular feedback to team members to promote individual growth and development.
11. Uphold company policies and procedures, including but not limited to, loss prevention, safety, and operational standards.
12. Represent the company in a positive and professional manner, both in-store and at external events.
13. Embody the company's values and promote a diverse and inclusive workplace.
14. Continuously seek opportunities for personal and professional growth, as well as identify areas of improvement for the team and the company.

According to JobzMall, the average salary range for a Sales and Service Leader in Tampa, FL, USA is $40,000 to $60,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Factors such as commission structures, bonuses, and benefits can also impact the overall compensation package for this role.

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.