Sephora

Sales and Service Coordinator

Sephora
Columbus, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about the beauty industry and delivering exceptional customer service? Look no further! Sephora is seeking a highly motivated Sales and Service Coordinator to join our team. As a Sales and Service Coordinator, you will play a critical role in providing top-notch customer service and driving sales through your strong communication skills and extensive product knowledge. We are looking for someone who is enthusiastic, detail-oriented, and able to thrive in a fast-paced environment. If this sounds like you, read on for more details!

  1. Provide exceptional customer service to all Sephora clients, ensuring their needs are met and exceeded.
  2. Utilize in-depth knowledge of Sephora products to assist clients in finding the best products for their needs.
  3. Actively engage with clients to understand their preferences and offer personalized recommendations.
  4. Meet and exceed sales goals by actively promoting and upselling products to clients.
  5. Build and maintain strong relationships with clients to encourage repeat business and loyalty.
  6. Maintain a clean and organized work environment, ensuring all products are properly stocked and displayed.
  7. Continuously stay up-to-date on new product releases, promotions, and company policies.
  8. Collaborate with team members to ensure a positive and cohesive work environment.
  9. Participate in training and development opportunities to enhance product knowledge and sales techniques.
  10. Complete administrative tasks such as inventory management, scheduling, and cash handling accurately and efficiently.
  11. Assist in visual merchandising and ensuring the store is visually appealing to clients.
  12. Resolve any customer complaints or issues in a timely and professional manner.
  13. Adhere to all company policies and procedures, including safety and security protocols.
  14. Continuously strive to improve sales performance and provide feedback to management regarding customer needs and market trends.
  15. Maintain a positive attitude and represent the Sephora brand with professionalism and enthusiasm.
Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications

  • Strong Customer Service Skills: A Sales And Service Coordinator At Sephora Must Have Excellent Customer Service Skills, Including The Ability To Communicate Effectively With Customers, Resolve Issues And Provide A Positive Shopping Experience.

  • Knowledge Of Beauty Products: A Thorough Understanding Of Sephora's Product Offerings And The Ability To Educate Customers On Different Products And Their Benefits Is Essential For This Role. The Sales And Service Coordinator Should Be Able To Make Recommendations And Provide Product Information To Customers.

  • Sales Experience: The Role Of A Sales And Service Coordinator At Sephora Involves Promoting And Selling Products To Customers. Candidates Should Have Prior Experience In Sales, Including Meeting And Exceeding Sales Targets, And The Ability To Upsell Products.

  • Organizational Skills: Sephora Stores Can Get Busy, And The Sales And Service Coordinator Must Be Able To Juggle Multiple Tasks, Prioritize Effectively, And Ensure That Stock Levels Are Maintained. Strong Organizational Skills Are Essential For This Role.

  • Teamwork And Collaboration: The Sales And Service Coordinator Will Be Part Of A Team And Must Be Able To Work Collaboratively With Other Employees To Ensure That The Store's Goals And Targets Are Met. Candidates Should Be Able To Communicate And Work Well With Others In A Fast-Paced, Dynamic Environment.

Required Skills

  • Communication Skills

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Sales Strategy

  • Relationship

  • Sales Tracking

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sales and Service Coordinator in Columbus, OH, USA is between $40,000 and $50,000 per year. This may vary depending on the specific industry, company, and level of experience. Some sales and service coordinators may also receive commission or bonuses based on their performance.

Additional Information
Sephora is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 11th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
Reposted
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About Sephora

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

Frequently asked questions
More Jobs From Sephora

View All Sephora jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started