Sephora

Sales and Service Coordinator

Sephora

Indianapolis, IN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a beauty enthusiast with a passion for sales and customer service? Look no further! Sephora is seeking a dynamic and driven Sales and Service Coordinator to join our team. As the first point of contact for our clients, you will play a crucial role in providing exceptional service and driving sales. We are looking for individuals who possess strong communication skills, a positive attitude, and a deep knowledge of the beauty industry. If you thrive in a fast-paced environment and have a knack for achieving sales targets, we want to hear from you!

  1. Greet and engage with clients in a friendly and professional manner as the first point of contact at Sephora.
  2. Build and maintain strong relationships with clients to drive sales and loyalty.
  3. Utilize extensive knowledge of the beauty industry to assist clients in finding the right products and making recommendations.
  4. Proactively approach and assist clients on the sales floor to meet and exceed sales targets.
  5. Provide exceptional customer service by addressing and resolving any client concerns or issues.
  6. Demonstrate a strong understanding of Sephora’s products, services, and promotions to effectively communicate with clients.
  7. Keep up-to-date with new beauty trends, products, and techniques to provide clients with the latest information.
  8. Support and assist the store management team in achieving sales goals and objectives.
  9. Collaborate with team members to ensure a positive and efficient in-store experience for clients.
  10. Accurately process transactions and handle cash and card payments in a timely manner.
  11. Maintain a clean and organized sales floor, including restocking products and ensuring displays are visually appealing.
  12. Continuously strive to improve sales and service skills through training and development opportunities.
  13. Adhere to all company policies and procedures, including safety and security protocols.
  14. Represent the Sephora brand in a professional and positive manner at all times.
Where is this job?
This job is located at Indianapolis, IN, USA
Job Qualifications
  • Excellent Communication Skills: A Sales And Service Coordinator At Sephora Must Possess Strong Verbal And Written Communication Abilities To Effectively Interact With Customers, Team Members, And Management.

  • Knowledge Of Beauty Products: This Role Requires A Deep Understanding Of Various Beauty Products, Brands, And Trends In Order To Educate Customers And Assist With Product Recommendations.

  • Strong Sales And Customer Service Experience: Previous Experience In Sales And Customer Service Is Essential For Success In This Role. A Sales And Service Coordinator Must Be Able To Meet Sales Targets While Providing Exceptional Customer Service.

  • Organizational Skills: Sephora Is A Fast-Paced Environment With A Wide Range Of Tasks To Manage. A Qualified Candidate Must Have Excellent Organizational Skills To Prioritize Tasks, Manage Time Effectively, And Handle Multiple Responsibilities.

  • Team Player Attitude: Sephora Values A Strong Sense Of Teamwork And Collaboration Among Its Employees. A Sales And Service Coordinator Must Be Able To Work Well With Others And Contribute Positively To The Overall Team Dynamic.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Merchandising

  • Teamwork

  • Organization

  • Problem-Solving

  • retail operations

  • Beauty Trends

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales and Service Coordinator in Indianapolis, IN, USA is between $35,000 to $50,000 per year. This can vary depending on the specific company, experience level, and job responsibilities.

Additional Information
Sephora is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 11th, 2024
Apply BeforeJuly 20th, 2025
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About Sephora

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

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