Sales and Service Coordinator
Welcome to Sephora, where beauty meets passion! We are seeking a Sales and Service Coordinator to join our dynamic team and be a part of our fast-paced, innovative and ever-evolving beauty world. As a Sales and Service Coordinator, you will have the opportunity to enhance the overall customer experience by providing exceptional service and driving sales. We are looking for a self-motivated, enthusiastic individual with a deep passion for the beauty industry and the ability to deliver exceptional customer service. If you have a strong sales background, a keen eye for detail and a desire to be a part of a dynamic team, then we want to hear from you!
- Greet and welcome customers in a friendly and professional manner
- Provide exceptional customer service by assisting customers with their beauty needs and recommending products
- Monitor and maintain inventory levels to ensure availability of products
- Process transactions accurately and efficiently using the company's point of sale system
- Collaborate with team members to achieve sales goals and targets
- Conduct product demonstrations and educate customers on product features and benefits
- Stay up-to-date on current beauty trends and new products in order to provide knowledgeable recommendations to customers
- Handle customer inquiries, complaints and returns in a timely and professional manner
- Maintain a clean and organized sales floor and ensure products are properly displayed
- Assist in training new team members on company policies, procedures and product knowledge
- Act as a brand ambassador for Sephora by representing the company's values and promoting a positive image to customers.
Excellent Communication Skills: A Sales And Service Coordinator At Sephora Must Possess Strong Verbal And Written Communication Skills To Effectively Communicate With Customers, Team Members, And Management.
Customer Service Experience: This Role Requires Candidates To Have Prior Experience In Customer Service, Preferably In A Retail Or Beauty Environment. A Strong Understanding Of Customer Needs And Ability To Provide Exceptional Service Is Essential.
Sales Experience: The Sales And Service Coordinator Will Also Be Responsible For Driving Sales And Meeting Sales Targets. Previous Experience In Sales, Preferably In A Retail Setting, Is Required For This Role.
Organizational Skills: With The High Volume Of Products And Customers At Sephora, The Sales And Service Coordinator Must Have Strong Organizational Skills To Keep Track Of Inventory, Schedules, And Customer Appointments.
Team Player: Sephora Values Teamwork And Collaboration. The Ideal Candidate For This Role Should Be A Team Player, Able To Work Well With Others And Contribute To A Positive And Inclusive Work Environment.
Communication Skills
Time Management
Product knowledge
Multitasking
Attention to detail
customer service
Teamwork
Organization
Problem-Solving
Adaptability
Conflict
Sales Techniques
Communication
Emotional Intelligence
Leadership
Problem Solving
Time management
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Sales and Service Coordinator in Pittsburgh, PA, USA is between $35,000 and $60,000 per year. This may vary depending on factors such as the company, location, experience, and skills of the individual.
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Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.
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