Operations Associate

Welcome to the exciting world of Sephora! We are a leading beauty retailer with a passion for helping our clients look and feel their best. As an Operations Associate, you will be an integral part of our fast-paced and dynamic environment, ensuring the smooth and efficient functioning of our store operations. We are seeking a detail-oriented and organized individual with a strong work ethic and a love for all things beauty. If you thrive in a collaborative and customer-focused environment, and have a passion for the beauty industry, then we want you on our team! Join us and be a part of a company that celebrates diversity, creativity, and self-expression.

1. Assist with the daily operations of the store, including opening and closing procedures, inventory management, and maintaining a clean and organized environment.
2. Greet and welcome clients, providing exceptional customer service and ensuring a positive shopping experience.
3. Process transactions accurately and efficiently, including handling cash, credit, and gift card transactions.
4. Collaborate with team members to ensure shelves and displays are fully stocked and visually appealing.
5. Monitor and report any inventory discrepancies or issues to management.
6. Assist with receiving and unpacking merchandise shipments, ensuring accuracy and timely processing.
7. Maintain thorough knowledge of products and promotions to effectively assist clients and make recommendations.
8. Follow all company policies and procedures, including safety and security protocols, to ensure a safe and professional work environment.
9. Continuously seek opportunities to improve processes and procedures, and provide feedback to management.
10. Act as a brand ambassador, representing Sephora’s values and promoting a positive and inclusive work culture.
11. Attend and actively participate in training and development programs to enhance product knowledge and customer service skills.
12. Handle customer inquiries and complaints in a professional and timely manner, escalating to management when necessary.
13. Work collaboratively with team members to achieve store goals and targets, including sales and customer service metrics.
14. Maintain a high level of personal integrity and professionalism at all times, representing the Sephora brand in a positive manner.
15. Support and participate in special events and promotions, helping to create an engaging and exciting atmosphere for clients.

According to JobzMall, the average salary range for a Operations Associate in Seattle, WA, USA is between $50,000 - $70,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company or industry the individual is working in. Some operations associates may earn upwards of $80,000 per year, while others may earn around $40,000 per year. It is important to research the specific job and company in order to get a more accurate salary estimate.

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.