
Operations Associate
Welcome to Sephora, where beauty is our passion and excellence is our standard. We are seeking a highly motivated and organized Operations Associate to join our team and help us deliver exceptional service to our customers. As an Operations Associate, you will play a crucial role in ensuring the smooth and efficient operation of our store, working closely with our sales team to maintain high standards of cleanliness, organization, and inventory management. If you have a passion for beauty, a keen eye for detail, and a strong work ethic, we want to hear from you!
- Maintain store cleanliness and organization to Sephora's high standards.
- Monitor and manage inventory levels to ensure products are readily available for customers.
- Collaborate with sales team to ensure efficient and timely restocking of shelves and displays.
- Ensure accurate and timely processing of all incoming and outgoing shipments.
- Assist customers with inquiries and provide exceptional service.
- Operate cash registers and process transactions accurately.
- Follow and enforce all company policies and procedures.
- Communicate any issues or concerns to management in a timely manner.
- Perform regular store maintenance tasks, such as cleaning, restocking, and organizing.
- Collaborate with other team members to ensure all store operations run smoothly and efficiently.
- Receive and process online orders and assist with pick-up and returns.
- Maintain knowledge of current promotions, products, and services offered by Sephora.
- Adhere to safety and security protocols to ensure the well-being of customers and employees.
- Maintain a positive and professional attitude at all times.
- Continuously strive to meet and exceed customer expectations.
Strong Organizational Skills: An Operations Associate At Sephora Should Have Excellent Organizational Skills To Manage Inventory, Scheduling, And Other Operational Tasks Efficiently.
Attention To Detail: As Sephora Deals With A Large Number Of Products, An Operations Associate Should Have A Keen Eye For Detail To Ensure Accuracy In Inventory Management And Stock Replenishment.
Knowledge Of Cosmetic Products: To Be Successful In This Role, An Operations Associate Should Have A Good Understanding Of Cosmetic Products And Their Features To Assist Customers And Provide Accurate Information When Needed.
Customer Service Skills: Sephora Prides Itself On Its Exceptional Customer Service, And An Operations Associate Should Possess Excellent Interpersonal And Communication Skills To Assist Customers And Resolve Any Issues Efficiently.
Experience In Retail Or Operations: Previous Experience In A Retail Or Operations Role Is Highly Desirable For An Operations Associate At Sephora. This Helps To Understand The Company's Processes And Procedures, As Well As The Ability To Handle High-Pressure Situations.
Data Entry
Inventory Management
Time Management
Product knowledge
customer service
Cash Handling
Visual merchandising
Team collaboration
Order Fulfillment
retail operations
Stock Replenishment
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Operations Associate in Spokane, WA, USA is between $35,000 and $50,000 per year. This can vary depending on the specific job duties, industry, and company size. Some Operations Associates may also receive bonuses or other benefits in addition to their base salary.
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Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

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