Sephora

Operations Associate

Sephora

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a beauty enthusiast looking for an opportunity to turn your passion into a career? Look no further than Sephora! We are seeking a highly motivated and detail-oriented Operations Associate to join our team and help us deliver exceptional customer experiences. As an Operations Associate, you will play a crucial role in ensuring the smooth operation of our store, from managing inventory to maintaining a clean and organized environment. If you have a strong work ethic, excellent communication skills, and a love for all things beauty, we want to hear from you! Join us at Sephora and be a part of a dynamic and inclusive workplace.

  1. Manage inventory and ensure accurate stock levels to meet customer demand.
  2. Monitor and maintain store cleanliness and organization to create a welcoming and visually appealing environment for customers.
  3. Assist in receiving and processing shipments of new products, ensuring they are properly labeled and stocked.
  4. Help to implement and enforce store policies and procedures to ensure efficient and effective operations.
  5. Utilize excellent communication skills to provide exceptional customer service and build relationships with clients.
  6. Collaborate with other team members to ensure a seamless and positive shopping experience for customers.
  7. Uphold company standards for product quality, cleanliness, and safety.
  8. Take initiative to identify and address any operational issues or challenges that may arise.
  9. Keep up-to-date with product knowledge and company information to effectively assist customers and make informed recommendations.
  10. Act as a brand ambassador for Sephora, promoting our values and mission to customers.
  11. Maintain a high level of professionalism and uphold company standards at all times.
  12. Proactively seek out ways to improve operational processes and procedures.
  13. Assist with store opening and closing duties as needed.
  14. Continuously seek opportunities for personal and professional growth within the company.
  15. Adhere to all company policies and procedures, including those related to safety and security.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Previous Experience In Retail Or Customer Service: A Successful Operations Associate At Sephora Should Have A Strong Background In Retail Or Customer Service, With A Proven Track Record Of Delivering Exceptional Customer Experiences.

  • Knowledge Of Beauty Products And Trends: Sephora Is A Beauty-Focused Retailer, So A Strong Understanding Of The Latest Beauty Products And Trends Is Essential For An Operations Associate. This Includes Knowledge Of Different Brands, Ingredients, And Application Techniques.

  • Strong Organizational And Multitasking Skills: The Role Of An Operations Associate At Sephora Requires Handling Multiple Tasks And Responsibilities At Once. A Qualified Candidate Should Possess Excellent Organizational And Multitasking Skills To Ensure Efficient And Timely Completion Of Tasks.

  • Attention To Detail: Sephora Is Known For Its High-Quality Products And Attention To Detail Is Crucial In Maintaining This Reputation. An Operations Associate Should Have A Keen Eye For Detail And Be Able To Identify Any Potential Issues Or Discrepancies With Inventory, Orders, Or Displays.

  • Team Player Mentality: As An Operations Associate, You Will Be Working Closely With Other Team Members In A Fast-Paced And Dynamic Environment. A Successful Candidate Should Be A Team Player, With A Positive Attitude And Willingness To Collaborate And Support Their Colleagues.

Required Skills
  • Inventory Management

  • Time Management

  • Product knowledge

  • Organizational Skills

  • customer service

  • Merchandising

  • Cash Handling

  • Sales Support

  • Teamwork

  • Problem-Solving

  • retail operations

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Associate in Charlotte, NC, USA is $40,000-$60,000 per year. However, this range can vary depending on the specific company, industry, experience level, and skills of the individual. Some Operations Associates may earn more or less than this range.

Additional Information
Sephora is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 11th, 2024
Apply BeforeJune 21st, 2025
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About Sephora

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

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