Sephora

Operations Associate

Sephora

Santa Clara, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

"Are you passionate about the beauty industry and thrive in a fast-paced, dynamic environment? Are you a detail-oriented and organized individual with a knack for problem-solving? Look no further, as Sephora is seeking a highly motivated and driven Operations Associate to join our team! As an Operations Associate, you will play a crucial role in ensuring the smooth and efficient operation of our stores. With your exceptional communication skills and ability to multitask, you will assist in maintaining inventory levels, coordinating with vendors, and providing top-notch customer service. If you have a strong work ethic and a love for all things beauty, we want to hear from you! Join us at Sephora and be a part of our exciting and ever-evolving world of beauty."

  1. Maintain inventory levels: The Operations Associate will be responsible for monitoring and managing inventory levels within the store, ensuring that products are well-stocked and readily available for customers.
  2. Coordinate with vendors: This role will involve working closely with vendors to order and receive products, as well as negotiate pricing and resolve any issues that may arise.
  3. Provide customer service: As a representative of Sephora, the Operations Associate will be expected to provide exceptional customer service to all clients, answering any questions or concerns they may have with a friendly and professional attitude.
  4. Ensure smooth store operations: The Operations Associate will play a crucial role in ensuring the overall operations of the store run smoothly. This may include tasks such as organizing and maintaining the stockroom, restocking shelves, and assisting with opening and closing procedures.
  5. Problem-solve: This role requires someone who is detail-oriented and has a knack for problem-solving. The Operations Associate will be expected to identify and resolve any issues that may arise in a timely and efficient manner.
  6. Multitask: With a fast-paced and dynamic work environment, multitasking is a necessary skill for the Operations Associate. They will be expected to juggle multiple tasks and prioritize accordingly to ensure all tasks are completed effectively and efficiently.
  7. Maintain store cleanliness: The Operations Associate will be responsible for maintaining the cleanliness and organization of the store, including the sales floor, stockroom, and back office areas.
  8. Uphold company standards: As a representative of Sephora, the Operations Associate must uphold the company's standards and values, including following all policies and procedures, maintaining a professional appearance, and providing exceptional customer service.
  9. Stay updated on industry trends: A passion for the beauty industry is essential for this role. The Operations Associate will be expected to stay updated on the latest beauty trends, products, and techniques to better assist customers and provide recommendations.
  10. Collaborate with team members: The Operations Associate will work closely with other team members,
Where is this job?
This job is located at Santa Clara, CA, USA
Job Qualifications
  • Strong Organizational Skills: An Operations Associate At Sephora Must Be Highly Organized And Able To Effectively Manage Multiple Tasks And Projects Simultaneously. This Includes Managing Inventory, Scheduling, And Coordinating With Other Departments.

  • Attention To Detail: Sephora Prides Itself On Providing A High-Quality And Consistent Customer Experience. As An Operations Associate, Attention To Detail Is Crucial In Ensuring That All Processes And Procedures Are Followed Accurately And Efficiently.

  • Team Player Mentality: Working At Sephora Requires Collaboration And Teamwork. An Operations Associate Must Be Able To Work Well With Others And Communicate Effectively With Team Members To Ensure The Smooth Operation Of The Store.

  • Retail Experience: While Not Always Required, Previous Retail Experience Is Highly Valued For An Operations Associate Role At Sephora. This Includes Experience In Customer Service, Inventory Management, And Cash Handling.

  • Knowledge Of Beauty Products: Sephora Is A Beauty Retailer, And A Strong Understanding Of Beauty Products And Brands Is Beneficial For An Operations Associate. This Includes Knowledge Of Product Features, Ingredients, And Usage To Better Assist Customers And Support The Sales Team.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Cash Handling

  • Sales Support

  • Visual merchandising

  • Teamwork

  • Order Fulfillment

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Associate in Santa Clara, CA, USA is $50,000-$65,000 per year. However, this may vary depending on factors such as the specific company, experience level, and job responsibilities. Some companies may offer higher salaries for operations associates with more experience or specialized skills. Additionally, the cost of living in Santa Clara may also impact the salary range. It is best to research specific companies and their salary ranges for operations associates in Santa Clara to get a more accurate understanding of potential earnings.

Additional Information
Sephora is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 11th, 2024
Apply BeforeJune 21st, 2025
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About Sephora

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

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