Sephora

Operations Associate

Sephora

Culver City, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of beauty and cosmetics! Are you passionate about the latest makeup trends and skincare products? Do you have a strong attention to detail and love working behind the scenes? If so, we have the perfect opportunity for you as an Operations Associate at Sephora. As a member of our team, you will play a crucial role in providing top-notch customer service and ensuring the smooth operations of our store. We are looking for individuals who are organized, detail-oriented, and have a strong work ethic. Join us and be a part of the Sephora family, where beauty meets excellence.

  1. Greet and welcome customers to the store in a friendly and professional manner.
  2. Assist customers with finding products and answering any questions they may have.
  3. Maintain a clean and organized store environment, including shelves, displays, and product stock.
  4. Receive and process incoming shipments of products, ensuring accuracy and timely restocking.
  5. Monitor inventory levels and communicate with management about any stock needs or issues.
  6. Collaborate with team members to execute store merchandising and promotional plans.
  7. Handle customer inquiries and complaints in a timely and professional manner.
  8. Perform cash register duties, including processing transactions and handling returns and exchanges.
  9. Follow company policies and procedures to ensure a safe and secure work environment.
  10. Assist in training and mentoring new team members to uphold high standards of customer service and operations.
  11. Participate in store meetings and provide feedback and suggestions for improving store operations.
  12. Continuously stay updated on new beauty trends, products, and promotions.
  13. Ensure compliance with company policies and procedures, including safety and sanitation guidelines.
  14. Perform other duties as assigned by store management.
Where is this job?
This job is located at Culver City, CA, USA
Job Qualifications
  • Strong Organizational Skills: An Operations Associate At Sephora Should Possess Excellent Organizational Skills To Effectively Manage Inventory, Stock Levels, And Supply Orders.

  • Attention To Detail: As An Operations Associate, Attention To Detail Is Crucial When Conducting Inventory Counts, Checking For Product Quality And Accuracy, And Maintaining Store Standards.

  • Time Management Skills: Sephora's Fast-Paced Environment Requires An Operations Associate To Have Exceptional Time Management Skills To Prioritize Tasks And Meet Deadlines.

  • Knowledge Of Beauty Products: A Strong Understanding Of Beauty Products And Industry Trends Is Essential For An Operations Associate To Assist Customers With Product Inquiries And Provide Recommendations.

  • Communication And Teamwork: Excellent Communication Skills And The Ability To Work Well Within A Team Are Critical In Ensuring Efficient Operations And Maintaining A Positive Work Environment At Sephora.

Required Skills
  • Inventory Management

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Cash Handling

  • Visual merchandising

  • Team collaboration

  • Order Fulfillment

  • Stock Replenishment

  • Sales Tracking

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Associate in Culver City, CA, USA is between $40,000 and $60,000 per year. This can vary based on factors such as experience, education, and the specific company and industry.

Additional Information
Sephora is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 9th, 2024
Apply BeforeMay 22nd, 2025
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About Sephora

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

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