Sephora

Operations Associate

Sephora

Glendale, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of beauty and innovation! At Sephora, we are constantly striving to revolutionize the way our customers experience beauty. We are looking for a highly motivated and detail-oriented Operations Associate to join our team. As an Operations Associate, you will play a crucial role in ensuring the smooth functioning of our store operations and creating an exceptional shopping experience for our clients. If you are passionate about the beauty industry and have a strong dedication to providing exceptional customer service, we would love to have you on our team!

  1. Ensure smooth functioning of store operations: The Operations Associate will be responsible for overseeing and managing all aspects of store operations, including inventory management, stock replenishment, and maintaining a clean and organized store environment.
  2. Provide exceptional customer service: The main responsibility of the Operations Associate will be to provide exceptional customer service to all clients. This includes greeting and assisting customers, addressing any concerns or complaints, and ensuring a positive shopping experience for all.
  3. Maintain inventory levels: The Operations Associate will be responsible for monitoring and maintaining appropriate inventory levels, including restocking products and conducting inventory counts to ensure accuracy.
  4. Assist with visual merchandising: The Operations Associate will play a key role in ensuring a visually appealing and inviting store environment by assisting with visual merchandising and product displays.
  5. Handle cash transactions: The Operations Associate will be responsible for handling cash and credit card transactions accurately and efficiently, as well as processing returns and exchanges.
  6. Collaborate with team members: The Operations Associate will work closely with other team members to ensure the smooth and efficient operation of the store. This may include assisting with training new employees and communicating any issues or concerns to management.
  7. Adhere to company policies and procedures: The Operations Associate will be responsible for following all company policies and procedures, including safety protocols, to ensure a safe and compliant work environment.
  8. Stay up-to-date on product knowledge: The Operations Associate will be expected to stay informed on the latest products and trends in the beauty industry in order to provide knowledgeable and helpful recommendations to customers.
  9. Maintain a clean and organized work environment: The Operations Associate will be responsible for keeping the store clean and organized, including restocking shelves, cleaning counters and displays, and ensuring a clutter-free sales floor.
  10. Continuously strive for improvement: The Operations Associate will be expected to actively seek out ways to improve store operations and customer experience, and make suggestions to management for process improvements.
Where is this job?
This job is located at Glendale, CA, USA
Job Qualifications
  • Knowledge Of Beauty Products: A Strong Understanding Of Different Beauty Products, Brands, And Industry Trends Is Essential For An Operations Associate At Sephora. This Includes Knowledge Of Makeup, Skincare, Haircare, And Fragrance Products.

  • Customer Service Skills: As An Operations Associate, You Will Interact With Customers On A Daily Basis. Therefore, Excellent Customer Service Skills, Including The Ability To Communicate Effectively And Problem-Solve, Are Crucial For Success In This Role.

  • Organizational Skills: With A Fast-Paced Environment And A High Volume Of Inventory, An Operations Associate At Sephora Must Be Highly Organized And Able To Multitask Effectively. This Includes Managing Stock Levels, Restocking Shelves, And Maintaining A Clean And Organized Store Environment.

  • Attention To Detail: The Beauty Industry Is All About The Details, And This Is Especially Important For An Operations Associate. This Role Involves Processing Shipments, Checking For Accuracy, And Ensuring That All Products Are Properly Stocked And Displayed.

  • Team Player: Sephora Values Collaboration And Teamwork, And An Operations Associate Must Be Able To Work Well With Others. This Includes Being Able To Take Direction From Supervisors, Communicate Effectively With Colleagues, And Support The Overall Success Of The Store.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Sales Support

  • Teamwork

  • Problem-Solving

  • Organizational

  • retail operations

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Associate in Glendale, CA, USA is between $40,000 and $60,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company and industry. Some companies may also offer additional benefits and bonuses. It is best to research specific job postings and company information for more accurate salary information.

Additional Information
Sephora is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 8th, 2024
Apply BeforeJune 21st, 2025
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About Sephora

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.

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