Operations Associate

Are you passionate about the beauty industry and thrive in a fast-paced, dynamic environment? Do you possess a strong attention to detail and excel at multitasking? If so, Sephora is looking for an Operations Associate to join our team! As an Operations Associate, you will play a crucial role in ensuring the smooth and efficient operation of our store. We are seeking a driven, organized, and customer-focused individual who is eager to contribute to our success. If you have a passion for beauty, a strong work ethic, and the desire to be part of a collaborative team, we would love to hear from you. Read on to learn more about this exciting opportunity.

1. Oversee and manage daily store operations, including opening and closing procedures, inventory management, and cash handling.
2. Ensure all products are properly stocked, displayed, and labeled in accordance with company standards.
3. Maintain a clean and organized store environment, including restocking shelves, cleaning counters and displays, and sanitizing high-touch areas.
4. Process and fulfill customer orders, including online orders and in-store pick-ups.
5. Assist with scheduling and training of new team members.
6. Collaborate with other team members to ensure a positive and efficient shopping experience for customers.
7. Monitor and report on inventory levels and assist with restocking as needed.
8. Assist with visual merchandising and displays to create an inviting and visually appealing store environment.
9. Communicate and escalate any issues or concerns to the store management team.
10. Provide exceptional customer service by greeting and assisting customers, answering questions, and resolving any issues or complaints.
11. Collaborate with other departments, such as sales and beauty advisors, to ensure a seamless customer experience.
12. Stay up-to-date on company policies, procedures, and product knowledge to effectively assist customers and support the store's success.
13. Handle and resolve any customer inquiries or concerns in a timely and professional manner.
14. Adhere to all safety and security protocols to maintain a safe working environment for all team members and customers.
15. Continuously seek ways to improve operational processes and contribute to the overall success of the store.

According to JobzMall, the average salary range for a Operations Associate in Schaumburg, IL, USA is $40,000 - $55,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual.

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.