Manager - CRM Programs & Strategy

Bring together market research and client analytics to understand areas of opportunity for optimizing CRM programs. Develop a holistic strategy to personalize client experience across lifecycle and purchase cycle. Define client driven objectives and build learning agenda to influence personalization testing in line with overarching CRM strategy and company priorities. Oversee planning, forecasting and development of CRM programs with cross-channel partners across multiple marketing channels. Develop hind sighting dashboard and create client-led reporting summaries to share with key stakeholders Share program insights and recommendations for future personalization testing. Oversee CRM client-led annual and seasonal planning calendar Employ a strategic approach to process, while organizing and managing work effectively. Coordinate cross-functional meetings and agenda items.

According to JobzMall, the average salary range for a Manager - CRM Programs & Strategy in First Market Tower, 525 Market St, San Francisco, CA 94105, USA is $104,173 - $134,941 per year.

Sephora is a Paris–based French multinational chain of personal care and beauty stores founded in Limoges in 1969. Featuring nearly 300 brands, along with its own private label, Sephora offers beauty products including cosmetics, skincare, body, fragrance, nail color, beauty tools, and haircare.