Assistant Supervisor, Park Operations

SeaWorld Parks & Entertainment is seeking a highly motivated and organized Assistant Supervisor, Park Operations to join our team! If you have a passion for customer service and take pride in consistently delivering exceptional experiences, this is the role for you. The ideal candidate should have exceptional organizational and interpersonal skills, along with the ability to work in a fast-paced environment. The successful applicant will be a key member of the Park Operations team and will assist in the overall operational success of the park.The successful candidate will possess:* At least 3 years of prior supervisory experience in a related field * A Bachelor’s Degree in Business Administration, Management, or related field highly desirable * A strong aptitude for problem-solving and conflict resolution * Thorough working knowledge of park operations * Excellent communication and customer service skillsIf you are ready to take on this challenge and become a part of the SeaWorld family, we want to hear from you. Please submit your resume and cover letter for consideration.

Responsibilities:

1. Supervise and direct the daily operations of the Park Operations team and ensure compliance with all operational policies and procedures.
2. Provide leadership and mentoring to the Park Operations team to ensure excellent customer service experiences.
3. Monitor and evaluate team performance to identify areas of improvement and provide feedback and guidance.
4. Collaborate with other departments and teams to ensure operational success.
5. Ensure all safety protocols are followed and reported in accordance with park regulations.
6. Develop and implement operational processes and procedures to improve efficiency and performance.
7. Respond to customer inquiries and complaints in a timely and professional manner and resolve any customer service issues.
8. Create and maintain accurate reports and records related to Park Operations.
9. Keep abreast of industry trends and best practices and make suggestions for operational improvements.
10. Perform other duties and responsibilities as assigned.

According to JobzMall, the average salary range for a Assistant Supervisor, Park Operations in Orlando, FL, USA is between $30,000 and $45,000 per year. The salary range for this position may vary depending on experience, qualifications, and other factors.

SeaWorld Parks & Entertainment is an American theme park and entertainment company headquartered in Orlando, Florida. The company is a subsidiary of SeaWorld Entertainment Inc. and owns and operates thirteen recreational destinations in the United States, including eight theme parks and five water parks.