SeaWorld Parks & Entertainment

Assistant Supervisor, Merchandise

SeaWorld Parks & Entertainment

Orlando, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As an Assistant Supervisor of Merchandise at SeaWorld Parks & Entertainment, you will play an integral role in enhancing our guests' experiences through exceptional merchandise service. You will be responsible for leading a team of sales associates, ensuring inventory accuracy, and providing exceptional customer service. If you have experience in retail or customer service, strong communication skills, and an ability to think on your feet and thrive in a fast-paced environment, then this is the perfect opportunity for you!

Responsibilities:

  1. Lead a team of sales associates, providing guidance and direction to ensure that sales targets are met.
  2. Monitor inventory levels, conducting regular audits to ensure accuracy.
  3. Provide exceptional customer service, resolving customer inquiries and complaints in a timely and professional manner.
  4. Support the supervisor of merchandise in overseeing and managing the daily operations of the store.
  5. Train and mentor sales associates on merchandise knowledge and customer service best practices.
  6. Uphold company policies and procedures in a professional manner.
  7. Identify opportunities to optimize processes and increase sales.
  8. Assist in creating and implementing promotions and marketing materials.
  9. Develop and maintain a positive working relationship with vendors and suppliers.
  10. Monitor sales trends and customer feedback to ensure product selection meets customer needs.
Where is this job?
This job is located at Orlando, FL, USA
Job Qualifications
  • Strong Organizational Skills

  • Ability To Work In A Team Environment

  • Ability To Work Under Pressure

  • Basic Computer/Data Entry Skills

  • Excellent Customer Service Experience

  • Effective Communication Skills

  • Knowledge Of Merchandising Principles

  • Knowledge Of Company Policies And Procedures

Required Skills
  • Budgeting

  • Training

  • Planning

  • Communication

  • Inventory

  • Coaching

  • Scheduling

  • customer service

  • Reporting

  • Merchandising

  • Teamwork

  • organizing

  • Problem-Solving

  • Supervising

  • Analyzing

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Organizational skills

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Assistant Supervisor, Merchandise in Orlando, FL, USA is between $33,891 and $41,502 per year. The salary range varies depending on experience, qualifications, and other factors.

Additional Information
SeaWorld Parks & Entertainment is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 15th, 2023
Apply BeforeAugust 19th, 2025
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About SeaWorld Parks & Entertainment

SeaWorld Parks & Entertainment is an American theme park and entertainment company headquartered in Orlando, Florida. The company is a subsidiary of SeaWorld Entertainment Inc. and owns and operates thirteen recreational destinations in the United States, including eight theme parks and five water parks.

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