Customer Service Associate

1530 Timberwolf Dr, Holland, OH 43528, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Provide courteous, friendly, helpful and efficient service to external and internal customers on a regular and consistent basis. Receive customer telephone requests for elevator and/or escalator service. Gather complete and accurate customer, building and equipment information. Enter customer data and all relative information utilizing SAP dispatching application. Schedule and/or page Schindler elevator/escalator technicians. Receive field technicians’ responses to pages; communicate details of customers' request for service; obtain estimated time of arrival (ETA) at site information. Call customers requesting service: convey field technicians' ETA at designated site for servicing.

Where is this job?

This job is located at 1530 Timberwolf Dr, Holland, OH 43528, USA

Job Qualifications

Ability to multi-task with a balance of high-level output in both efficiency and quality
Must be available to work flexible hours, including evening, overnights, weekends and holidays.
Prior experience in customer service is a plus but not required

Required Skills

Time Management
Customer Service skills
Record Keeping Skills
Data entry skills

Soft Skills

Results Oriented
Verbal communication
Prioritizing skills
written communication
Adaptability
Multi-tasking

Compensation

According to JobzMall, the average salary range for a Customer Service Associate in 1530 Timberwolf Dr, Holland, OH 43528, USA is $30,000 to $35,000 per year. This range is based on salaries reported by employers to JobzMall and includes base salaries, bonuses, and other forms of compensation.

Additional Information

Schindler Holding is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedApril 17th, 2021

Apply BeforeMay 10th, 2026

This job posting is from a verified source.

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