Requests and Disputes Trainee (Spanish Speaker)

Are you a fluent Spanish speaker with a passion for helping others? Do you thrive in a fast-paced environment and enjoy problem-solving? If so, we have an exciting opportunity for you! Sanofi is seeking a Requests and Disputes Trainee to join our team. In this role, you will be responsible for managing customer requests and resolving disputes in a timely and efficient manner. We are looking for a highly organized and customer-focused individual who is eager to learn and grow in a dynamic pharmaceutical company. If this sounds like you, we invite you to apply and become a valuable member of our team.

1. Manage customer requests: The Requests and Disputes Trainee will be responsible for handling all customer requests, ensuring prompt and efficient service.
2. Resolve disputes: The Trainee will work to resolve any customer disputes in a timely and satisfactory manner, utilizing problem-solving skills and maintaining a professional demeanor.
3. Provide excellent customer service: The Trainee will be expected to maintain a high level of customer satisfaction by providing exceptional service and addressing any concerns or issues promptly.
4. Maintain organization: The Trainee will be responsible for keeping track of all customer requests and disputes, maintaining accurate records and ensuring all necessary documentation is completed.
5. Collaborate with team members: The Trainee will work closely with other team members to ensure a cohesive and efficient approach to managing requests and resolving disputes.
6. Continuously improve processes: The Trainee will be expected to identify areas for improvement in the requests and disputes management process and provide suggestions for streamlining and enhancing efficiency.
7. Learn and adhere to company policies and procedures: The Trainee will be required to familiarize themselves with company policies and procedures and ensure they are followed at all times.
8. Stay updated on industry developments: The Trainee will be expected to stay informed on industry trends and developments related to customer requests and disputes, and utilize this knowledge to improve processes and customer satisfaction.
9. Attend training and development programs: The Trainee will be expected to attend any relevant training and development programs to enhance their skills and knowledge in managing requests and disputes.
10. Contribute to team goals: The Trainee will play a crucial role in contributing to the overall success of the team and company by efficiently managing customer requests and disputes.

According to JobzMall, the average salary range for a Requests and Disputes Trainee (Spanish Speaker) in Budapest, Hungary is between 200,000 and 300,000 Hungarian Forints per month. This is equivalent to approximately $700 to $1,050 USD per month. However, salaries can vary depending on factors such as the specific company, location, and level of experience.

Sanofi SA is a French multinational pharmaceutical company headquartered in Paris, France, the world's fifth-largest by prescription sales. Building a More Equitable Future through Inclusive Clinical Trials · Rethinking the science of COPD · Grassroots Manufacturing Solutions for a Healthier Planet.