Customer Support Representative

Sanofi is looking for an enthusiastic and customer-oriented individual to join our team as a Customer Support Representative. As a key member of our customer service team, you will be responsible for providing excellent service to our valued customers. In this role, you will be the first point of contact for our customers and will be tasked with delivering exceptional customer service.The ideal candidate for this position will have a passion for customer service and experience in a customer-focused role. We are looking for someone with excellent communication skills, who is able to build strong relationships with customers and has the ability to effectively manage customer expectations. Additionally, you should be organized and able to multitask in a fast-paced environment.We believe that the right person for this role will be an exemplary customer service professional, who is committed to providing the highest level of service to our customers. If you possess the necessary skills and experience, we look forward to receiving your application and discussing your candidacy further.

Responsibilities:

1. Provide excellent customer service to Sanofi's valued customers.
2. Serve as the initial point of contact for customer inquiries.
3. Build and maintain strong relationships with customers.
4. Effectively manage customer expectations.
5. Resolve customer complaints in a timely manner.
6. Maintain a high level of professionalism in all customer interactions.
7. Utilize excellent communication skills to answer customer queries.
8. Organize and multitask in a fast-paced environment.
9. Remain up-to-date on Sanofi products and services.
10. Stay abreast of industry trends and developments.

According to JobzMall, the average salary range for a Customer Support Representative in State of São Paulo, Brazil is between R$1,500-R$3,000 per month. This range is based on the job requirements and experience of the applicant.

Sanofi SA is a French multinational pharmaceutical company headquartered in Paris, France, the world's fifth-largest by prescription sales. Building a More Equitable Future through Inclusive Clinical Trials · Rethinking the science of COPD · Grassroots Manufacturing Solutions for a Healthier Planet.