Technical Specialist

The Technical Specialist - Rock Tools is responsible for providing quality technical support and for developing the technical competencies of the customer and internal personnel. Provides technical training to the service network on proper operation, maintenance and troubleshooting practices. Provides technical support to end users, operators, and service personnel in cases of complex technical issues.Provide on-site technical assistance to resolve issues. Assists customers with parts interpretations and recommended stock holdings. Identifies and reports any unsafe work habits. Strives to find safer ways for customers to work with Sandvik’s products. Investigates warranty claims proactively and reactively to enhance customer satisfaction and provide feedback to the respective factories.

According to JobzMall, the average salary range for a Technical Specialist in 2575 Alta Vista, Elko, NV 89801, USA is between $62,000 and $90,000 a year. This range can vary depending on the individual's experience, qualifications, and the employer.

Sandvik is a high-tech and global engineering group offering products and services that enhance customer productivity, profitability and safety. The company engages in the development and manufacture of tools and tooling systems for metal cutting; equipment and tools, service and technical solutions for the mining and construction industries; products in advanced stainless steels and special alloys as well as products for industrial heating.