Director Digital Product
Lead team and agency partners in writing requirements, epics, and user stories to execute the product roadmap, including fixes and enhancements. Effectively communicate system issues or points of customer friction and drive to timely resolution. Actively partner with Ecommerce, IT, Marketing, Customer Engagement, Analytics, and agency teams to develop features that drive customer acquisition, engagement, conversion, and satisfaction. Drive conversion rate on the site by responding to critical needs and concerns of external and internal customers, including the ecommerce team and customer service. Prioritize and manage product backlog and priotities for site releases. Ensure team roadmap helps achieve ecommerce business goals. Help your team prioritize, negotiate, and remove obstacles to ensure quality product launches. Build out project plans, resource/budget estimates, timelines and resourcing. Serve as the subject matter expert across the digital commerce systems.
10 years of relevant experience
6 years of modern product management experience preferred
Driven by your eye for detail and great design taste
Well-versed in strategic business concepts
Customer Relationship Management
Time Management
Presentation skills
Project planning skills
Negotiation and influencing skills
Resource/budget estimating skills
Verbal communication
Detail Oriented
written communication
Self-Driven
Adaptability
Multi-tasker
According to JobzMall, the average salary range for a Director Digital Product in 3001 Colorado Blvd, Denton, TX 76210, USA is between $118,000 and $164,000 per year.
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Sally Beauty Holdings, Inc. is an American international specialty retailer and distributor of professional beauty supplies.
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