Client Development Manager

At Saks Fifth Avenue, we are looking for a Client Development Manager to join our team. This position requires an individual who is passionate about providing outstanding customer service and is capable of developing positive and professional relationships with our clientele. The ideal candidate should have a strong background in retail or customer service, excellent communication and interpersonal skills, and the ability to think strategically and analyze complex data. With a combination of analytical skills, industry knowledge, and sales experience, the Client Development Manager will be responsible for driving sales, increasing customer satisfaction, and building a loyal customer base. If this sounds like the role for you, we'd love to hear from you!

Responsibilities:

1. Develop and maintain positive and professional relationships with clients.
2. Analyze complex data and utilize insights to drive sales.
3. Strategically plan and execute initiatives to improve customer satisfaction.
4. Monitor customer feedback and develop strategies to address pain points.
5. Implement customer service policies and procedures.
6. Assist in identifying new customer segments and expanding the client base.
7. Analyze customer trends and apply knowledge to develop innovative marketing campaigns.
8. Monitor sales performance and assist with forecasting.
9. Develop and monitor customer loyalty programs.
10. Educate and train team members in customer service best practices.

According to JobzMall, the average salary range for a Client Development Manager in Troy, MI, USA is $90,000 to $130,000. This range is based on the salaries of current Client Development Managers in the area.

Saks Fifth Avenue is an American luxury department store chain headquartered in New York City and founded by Andrew Saks. The original store opened in the F Street shopping district of Washington, D.C. in 1867.