Patient Access Scheduler -Outpatient Infusion

Welcome to Saint Francis Health System, where we are dedicated to providing exceptional care and service to our community. We are currently seeking a highly organized and customer-focused individual to join our team as a Patient Access Scheduler for our Outpatient Infusion department. In this role, you will play a crucial role in ensuring our patients receive timely and efficient access to our infusion services. We are looking for individuals who are passionate about helping others and thrive in a fast-paced environment. If you have excellent communication skills, attention to detail, and a strong understanding of medical terminology, we encourage you to apply.

1. Schedule patient appointments for the Outpatient Infusion department in a timely and efficient manner.
2. Greet patients and visitors in a warm and friendly manner, ensuring a positive experience.
3. Answer incoming calls and assist with inquiries regarding scheduling, services, and general questions.
4. Verify patient information, insurance coverage, and obtain necessary authorizations prior to scheduling appointments.
5. Collaborate with healthcare providers and other departments to ensure seamless coordination of patient care.
6. Maintain accurate and up-to-date patient records in the electronic medical record system.
7. Utilize knowledge of medical terminology and procedures to accurately schedule appointments and answer patient questions.
8. Assist with insurance verification and obtain necessary referrals for services.
9. Communicate with patients and their families to provide information about appointments, procedures, and any necessary preparations.
10. Proactively identify and troubleshoot any scheduling conflicts or issues to ensure smooth operations.
11. Adhere to all HIPAA and patient confidentiality guidelines.
12. Participate in ongoing training and stay updated on departmental policies and procedures.
13. Collaborate with team members to ensure adequate coverage and assist with any necessary tasks.
14. Provide exceptional customer service and address any patient concerns or complaints in a timely and professional manner.
15. Contribute to a positive and collaborative work environment and promote a culture of excellence in patient care.

According to JobzMall, the average salary range for a Patient Access Scheduler -Outpatient Infusion in Tulsa, OK, USA is $35,000 to $45,000 per year. This can vary depending on factors such as experience, education, and the specific employer. Some employers may also offer additional benefits such as healthcare, retirement plans, and paid time off.

Saint Francis Health System is an integrated health system in Tulsa, Oklahoma, with an emphasis on a complete continuum of care. With more than 10,000 employees, 1,000 physicians and 90 locations, Saint Francis Health System provides the community's largest network of healthcare services.