Patient Access Representative

Welcome to Saint Francis Health System! We are a leading healthcare provider in the Tulsa area and are currently seeking a dedicated Patient Access Representative to join our team. As a Patient Access Representative, you will play a crucial role in providing exceptional customer service to our patients and ensuring their access to quality healthcare services. In this role, you will have the opportunity to make a positive impact on the lives of our patients every day. We are looking for individuals who are passionate about helping others and have a strong attention to detail. If you are a motivated individual with excellent communication skills and a desire to work in a fast-paced healthcare environment, we encourage you to apply for this rewarding opportunity.

1. Greet patients and visitors in a friendly and professional manner.
2. Verify patient demographics and insurance information.
3. Schedule appointments and collect co-pays or payments.
4. Assist patients with completing necessary forms and paperwork.
5. Explain hospital policies and procedures to patients and visitors.
6. Coordinate patient flow and manage waiting room queues.
7. Answer incoming phone calls and direct them to the appropriate department.
8. Maintain patient confidentiality and adhere to HIPAA regulations.
9. Communicate with healthcare providers and other staff members to ensure smooth patient flow.
10. Resolve any patient concerns or complaints in a compassionate and timely manner.
11. Update and maintain accurate patient records.
12. Collaborate with insurance companies to verify coverage and obtain authorizations.
13. Educate patients on financial assistance programs and payment options.
14. Stay current on insurance and healthcare regulations to ensure compliance.
15. Attend training and meetings to stay informed on changes and updates in policies and procedures.
16. Maintain a clean and organized work area.
17. Serve as a positive representative of Saint Francis Health System and promote a positive image.
18. Continuously strive to improve processes and enhance the patient experience.
19. Assist with other administrative duties as needed.
20. Uphold the mission and values of Saint Francis Health System.

According to JobzMall, the average salary range for a Patient Access Representative in Tulsa, OK, USA is $34,000 - $46,000 per year. However, this may vary depending on the specific job duties, experience level, and employer. Additionally, benefits and bonuses may also affect the overall salary.

Saint Francis Health System is an integrated health system in Tulsa, Oklahoma, with an emphasis on a complete continuum of care. With more than 10,000 employees, 1,000 physicians and 90 locations, Saint Francis Health System provides the community's largest network of healthcare services.