Central Telecommunications Operator

We are seeking an experienced and motivated Central Telecommunications Operator to join our team at Saint Francis Health System. The successful candidate will be responsible for providing superior customer service and care management support to our patients, staff, and visitors. We are looking for a highly organized, detail-oriented individual with an exemplary customer service attitude and excellent communication skills.The ideal candidate should possess a minimum of a high school diploma or equivalent, a minimum of one year of customer service experience, and experience with telephone systems. The successful candidate should also be well-versed in computer software programs, including Microsoft Office, and be comfortable using multiple healthcare information systems.We are looking for an individual with the drive to consistently provide exceptional customer service while ensuring accuracy and efficiency in their work. The successful candidate will be a reliable team player and will demonstrate a strong commitment to upholding the mission and values of Saint Francis Health System. We are confident that the successful applicant will be a valuable addition to our team.

Responsibilities:

1. Provide superior customer service and care management support to patients, staff, and visitors.
2. Demonstrate a strong commitment to upholding the mission and values of Saint Francis Health System.
3. Maintain accuracy and efficiency in work.
4. Participate and contribute as a reliable team player.
5. Manage all incoming and outgoing telephone calls.
6. Use multiple healthcare information systems.
7. Utilize computer software programs such as Microsoft Office.
8. Handle customer service inquiries and requests.
9. Ensure customer service standards are met.
10. Maintain logs of all communication activities.

According to JobzMall, the average salary range for a Central Telecommunications Operator in Tulsa, OK, USA is $30,000 - $41,000 per year. This salary range can vary based on experience, education, certifications, and job responsibilities.

Saint Francis Health System is an integrated health system in Tulsa, Oklahoma, with an emphasis on a complete continuum of care. With more than 10,000 employees, 1,000 physicians and 90 locations, Saint Francis Health System provides the community's largest network of healthcare services.