ServiceNow Systems Administrator

Welcome to SAIC, where we are dedicated to delivering innovative solutions and exceptional customer service. We are currently seeking a highly skilled and experienced ServiceNow Systems Administrator to join our team. As a ServiceNow Systems Administrator, you will play a critical role in maintaining and enhancing our ServiceNow platform to support our business needs. If you are a motivated and detail-oriented individual with a strong background in ServiceNow administration, we encourage you to apply for this exciting opportunity. Join us in driving success and making a meaningful impact!

1. Maintain and enhance the ServiceNow platform to support the organization's business needs.
2. Monitor the health and performance of the ServiceNow system and implement necessary updates and improvements.
3. Configure and customize ServiceNow modules and workflows to meet specific business requirements.
4. Collaborate with cross-functional teams to understand business needs and translate them into effective ServiceNow solutions.
5. Troubleshoot and resolve technical issues related to the ServiceNow platform.
6. Ensure system security, data integrity, and compliance with company policies and procedures.
7. Develop and maintain documentation for ServiceNow processes and procedures.
8. Train and support end-users on the use of ServiceNow applications.
9. Stay up-to-date with ServiceNow best practices and industry trends to continuously improve the platform.
10. Collaborate with vendors and external partners to resolve any ServiceNow-related issues.
11. Participate in the testing and implementation of new ServiceNow features and upgrades.
12. Proactively identify and propose new ideas for utilizing ServiceNow to improve business processes and efficiency.
13. Effectively communicate with stakeholders and provide regular updates on the status of ServiceNow projects and initiatives.
14. Adhere to project timelines and deliverables, ensuring timely completion of tasks.
15. Maintain a high level of customer service and satisfaction by promptly addressing any user inquiries or issues related to the ServiceNow platform.

According to JobzMall, the average salary range for a ServiceNow Systems Administrator in Arlington County, Arlington, VA, USA is $90,000 to $120,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities. Some ServiceNow Systems Administrators in this area may earn upwards of $150,000 per year.

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.