SAIC

Field Service Technician

SAIC
Boyers, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for a highly motivated and skilled Field Service Technician to join our team at SAIC. As a Field Service Technician, you will have the opportunity to work on cutting-edge technology and provide critical support to our clients in the field. We are seeking individuals with strong technical skills, excellent problem-solving abilities, and a commitment to delivering exceptional customer service. If you have a passion for technology and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

  1. Travel to client sites to install, maintain, and troubleshoot various technical systems and equipment.
  2. Utilize technical knowledge and expertise to resolve complex technical issues and provide timely solutions.
  3. Communicate effectively with clients to understand their needs and provide exceptional customer service.
  4. Collaborate with team members and project managers to ensure successful completion of projects.
  5. Conduct thorough testing and quality checks to ensure systems are functioning properly.
  6. Provide training and support to clients on the use and maintenance of technical systems.
  7. Keep accurate records of work performed, including equipment and parts used, and report any issues or discrepancies to management.
  8. Stay up-to-date with industry developments and advancements in technology to continuously improve technical skills.
  9. Adhere to all safety protocols and company policies while in the field.
  10. Maintain a positive and professional attitude while representing the company.
  11. Proactively identify potential issues and provide recommendations for improvements.
  12. Maintain inventory of equipment and tools needed for field service work.
  13. Collaborate with internal teams to identify and implement process improvements.
  14. Conduct regular maintenance and repairs on technical systems to ensure optimal performance.
  15. Continuously assess and improve upon customer satisfaction levels.
Where is this job?
This job is located at Boyers, PA, USA
Job Qualifications

  • Technical Expertise: A Field Service Technician At Saic Must Possess A Strong Understanding Of Various Technical Systems And Equipment, Including Hardware, Software, And Networking Components.

  • Troubleshooting Skills: As A Field Service Technician, The Ability To Quickly And Accurately Diagnose And Resolve Technical Issues Is Essential. This Includes Identifying Root Causes And Implementing Effective Solutions.

  • Customer Service Experience: Saic Values Strong Customer Service Skills In Its Field Service Technicians. The Ability To Communicate Effectively With Clients And Provide A Positive Customer Experience Is Crucial In This Role.

  • Time Management And Organization: Field Service Technicians Must Be Able To Manage Their Time Efficiently And Effectively Prioritize Tasks To Meet Project Deadlines. They Must Also Be Organized And Able To Keep Detailed Records Of Their Work.

  • Adaptability And Flexibility: Saic Operates In A Dynamic And Constantly Evolving Industry, So The Ability To Adapt To Changing Technologies And Work Environments Is Essential For A Field Service Technician. This Includes Being Available For Travel And Working Flexible Hours As Needed.

Required Skills

  • Troubleshooting

  • Communication

  • Time Management

  • Problem Solving

  • customer service

  • Quality Control

  • equipment maintenance

  • Technical Expertise

  • Safety Protocols

  • Diagnostics

  • Repair Techniques

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Field Service Technician in Boyers, PA, USA is $38,000 - $55,000 per year. However, this can vary depending on factors such as experience, skills, and company size. Some companies may also offer additional benefits and bonuses to their Field Service Technicians.

Additional Information
SAIC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2025
Apply BeforeMay 10th, 2026
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About SAIC

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

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