Sales & Loyalty Representative

At Sage, we are looking for a Sales & Loyalty Representative to join our team and help provide our customers with exceptional service. We are looking for an individual who is driven, passionate, and motivated by fostering relationships with our customers to help us reach our goals.The ideal candidate for this role will possess the following qualifications: -Strong communication and interpersonal skills-Ability to work efficiently independently and in a team-Great problem solving and customer service skills-Proficient in using computer technology-Ability to multitask and manage workloadIf you have the ability to be a customer service oriented individual and are excited to help us exceed our customer’s expectations, we invite you to apply for this position. We look forward to having you join the Sage team.

Responsibilities:

-Serve as the primary point of contact for customers, addressing inquiries in a timely and professional manner -Develop and maintain strong relationships with customers to ensure customer loyalty -Utilize computer technology to document customer interactions and track customer data -Identify customer needs and proactively provide solutions -Analyze customer feedback and provide feedback to the team -Assist in the development and implementation of sales and loyalty initiatives -Develop and manage customer loyalty programs to ensure customer satisfaction -Identify new opportunities for customer loyalty and satisfaction -Multitask and manage workload efficiently and effectively -Maintain accurate records and document customer interactions.

According to JobzMall, the average salary range for a Sales & Loyalty Representative in Newcastle upon Tyne, UK is between £18,000 and £24,000 per annum. This figure is dependent on experience and qualifications.

Sage is the global market leader for technology that helps small and medium businesses perform at their best. Sage is trusted by millions of customers worldwide to deliver the best cloud technology and support with our partners to manager finances, operations, and people.