Collections Specialist

Welcome to S&P Global, where we are dedicated to providing essential intelligence for individuals, companies, and governments to make informed decisions. We are currently seeking a highly motivated Collections Specialist to join our team. As a Collections Specialist, you will play a crucial role in ensuring timely and accurate collection of outstanding accounts receivable. We are looking for someone who is detail-oriented, analytical, and a strong communicator. If you are passionate about finance and have a knack for problem-solving, we would love to have you on our team. Keep reading to learn more about the qualifications and responsibilities for this exciting opportunity.

1. Manage and maintain a portfolio of accounts receivable, including tracking outstanding balances and communicating with clients to ensure timely payments.
2. Review and analyze customer accounts to identify and resolve any discrepancies or issues that may impact payment.
3. Collaborate with internal teams, such as sales and customer service, to gather information and resolve billing or payment disputes.
4. Utilize various collection techniques, such as phone calls, emails, and letters, to effectively communicate with clients and collect outstanding payments.
5. Monitor and update collection notes and records in the company's database to ensure accurate and up-to-date information.
6. Participate in regular team meetings to discuss collection strategies and share best practices.
7. Provide exceptional customer service to clients by addressing inquiries and concerns in a timely and professional manner.
8. Develop and maintain relationships with clients to foster open communication and facilitate prompt resolution of payment issues.
9. Adhere to company policies and procedures, as well as industry regulations, to ensure compliant and ethical collection practices.
10. Continuously identify and implement process improvements to enhance the efficiency and effectiveness of the collections process.

According to JobzMall, the average salary range for a Collections Specialist in Hyderabad, Telangana, India is between ₹ 2,40,000 - ₹ 4,50,000 per year. This can vary depending on the company, level of experience, and specific job responsibilities. Some Collection Specialists may also receive bonuses or commissions based on their performance.

S&P Global, Inc. provides ratings, benchmarks, analytics and data to the capital and commodity markets worldwide. . The capital markets include asset managers, banks, exchanges, issuers and financial advisors; the commodities markets include producers, traders and intermediaries within energy, metals and agriculture. It operates through the following segments: : Standard & Poor's Ratings, S&P Capital IQ, S&P Dow Jones Indices and Commodities & Commercial.