
Teams and Voice Consulting Intern
At RSM US, we are looking for a highly motivated and organized individual to join our team as a Teams and Voice Consulting Intern. This position requires an individual with a strong aptitude for technology and excellent customer service skills. The ideal candidate is passionate about providing exceptional customer service and delivery of technology services. They should be eager to learn and able to work both independently as well as collaboratively.The successful candidate must have a minimum of two years of experience in customer service and/or technology consulting services. They must possess excellent communication and organizational skills, as well as the ability to efficiently manage multiple tasks. A bachelor's degree in computer science, information technology, or a related field is preferred but not required.In this role, you will be responsible for working closely with our clients to ensure their satisfaction with our services. You will have the opportunity to work with cutting-edge technology and stay up-to-date on the latest industry trends. This role offers a unique opportunity to get hands-on experience in a dynamic and fast-paced environment.We are looking for someone who is self-motivated, driven, and excited to take on this challenge. If you are looking for an opportunity to make an impact and grow your career, this is the perfect role for you!
Responsibilities:
- Maintain and build relationships with clients to ensure satisfaction with RSM US services
- Provide technical assistance and troubleshoot any issues related to our services
- Utilize cutting-edge technology to ensure delivery of quality services
- Stay up-to-date on trends in the technology and customer service industry
- Assist with the implementation and delivery of technology services
- Manage multiple tasks efficiently and effectively
- Provide excellent customer service and communication
- Collaborate with other team members to ensure successful and timely delivery of services
- Participate in meetings to discuss changes in technology and customer service initiatives
- Develop reports and documentation for clients as needed
Ability To Work In A Team Environment
Communication Skills
Analytical And Problem Solving Skills
Knowledge Of Ms Teams
Knowledge Of Voip Systems
Technical Troubleshooting Experience
Experience With Audio/Video Conferencing Systems
Customer Service Orientation
Documentation
Networking
Troubleshooting
Communication
Multitasking
customer service
Listening
Collaboration
Microsoft Teams
Coordination
Problem-Solving
Adaptability
Consultation
Conferencing
Voice Platforms
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Teams and Voice Consulting Intern in Des Moines, IA, USA is between $18.00 and $22.00 per hour. The range can vary depending on the company and the intern's level of experience.
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RSM US LLP is an audit, tax, and consulting firm focused on the middle market in the United States and Canada and is a member of the global accounting network RSM International.

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