RSM US

Teams and Voice Consulting Intern

RSM US

Des Moines, IA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At RSM US, we are looking for a highly motivated and organized individual to join our team as a Teams and Voice Consulting Intern. This position requires an individual with a strong aptitude for technology and excellent customer service skills. The ideal candidate is passionate about providing exceptional customer service and delivery of technology services. They should be eager to learn and able to work both independently as well as collaboratively.The successful candidate must have a minimum of two years of experience in customer service and/or technology consulting services. They must possess excellent communication and organizational skills, as well as the ability to efficiently manage multiple tasks. A bachelor's degree in computer science, information technology, or a related field is preferred but not required.In this role, you will be responsible for working closely with our clients to ensure their satisfaction with our services. You will have the opportunity to work with cutting-edge technology and stay up-to-date on the latest industry trends. This role offers a unique opportunity to get hands-on experience in a dynamic and fast-paced environment.We are looking for someone who is self-motivated, driven, and excited to take on this challenge. If you are looking for an opportunity to make an impact and grow your career, this is the perfect role for you!

Responsibilities:

  1. Maintain and build relationships with clients to ensure satisfaction with RSM US services
  2. Provide technical assistance and troubleshoot any issues related to our services
  3. Utilize cutting-edge technology to ensure delivery of quality services
  4. Stay up-to-date on trends in the technology and customer service industry
  5. Assist with the implementation and delivery of technology services
  6. Manage multiple tasks efficiently and effectively
  7. Provide excellent customer service and communication
  8. Collaborate with other team members to ensure successful and timely delivery of services
  9. Participate in meetings to discuss changes in technology and customer service initiatives
  10. Develop reports and documentation for clients as needed
Where is this job?
This job is located at Des Moines, IA, USA
Job Qualifications
  • Ability To Work In A Team Environment

  • Communication Skills

  • Analytical And Problem Solving Skills

  • Knowledge Of Ms Teams

  • Knowledge Of Voip Systems

  • Technical Troubleshooting Experience

  • Experience With Audio/Video Conferencing Systems

  • Customer Service Orientation

Required Skills
  • Documentation

  • Networking

  • Troubleshooting

  • Communication

  • Multitasking

  • customer service

  • Listening

  • Collaboration

  • Microsoft Teams

  • Coordination

  • Problem-Solving

  • Adaptability

  • Consultation

  • Conferencing

  • Voice Platforms

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Teams and Voice Consulting Intern in Des Moines, IA, USA is between $18.00 and $22.00 per hour. The range can vary depending on the company and the intern's level of experience.

Additional Information
RSM US is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 6th, 2023
Apply BeforeJune 21st, 2025
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About RSM US

RSM US LLP is an audit, tax, and consulting firm focused on the middle market in the United States and Canada and is a member of the global accounting network RSM International.

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