RSM US

Managed Services and Outsourced Solutions Manager

RSM US

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a motivated and experienced professional looking for an exciting new opportunity? Look no further than RSM US! We are currently seeking a Managed Services and Outsourced Solutions Manager to join our dynamic team. In this role, you will be responsible for managing and delivering outsourced solutions to our clients, ensuring their needs are met with the highest level of service and expertise. As a key member of our team, you will also have the opportunity to develop and grow our managed services offerings. If you have a strong background in managed services and outsourcing, excellent communication and leadership skills, and a passion for delivering exceptional client service, we want to hear from you!

  1. Develop and oversee the delivery of outsourced solutions to clients.
  2. Ensure high-quality service and client satisfaction by effectively managing and addressing client needs and concerns.
  3. Collaborate with cross-functional teams to identify and implement solutions that meet client requirements.
  4. Manage and lead a team of professionals to deliver outsourced solutions in a timely and efficient manner.
  5. Develop and maintain strong relationships with clients, understanding their business needs and providing strategic recommendations.
  6. Stay updated on industry trends and best practices related to managed services and outsourcing to continuously improve service offerings.
  7. Monitor and analyze performance metrics to track the success and effectiveness of managed services and outsourced solutions.
  8. Identify opportunities to expand and enhance the company's managed services offerings.
  9. Train and mentor team members to ensure a high level of expertise and proficiency in delivering outsourced solutions.
  10. Collaborate with sales and marketing teams to develop and implement strategies to promote the company's managed services and outsourced solutions.
  11. Manage and monitor budgets and resources to ensure efficient and effective delivery of services.
  12. Communicate effectively with clients, team members, and senior management to provide updates, address issues, and make recommendations.
  13. Adhere to company policies and procedures, maintaining a high level of professionalism and ethical standards.
  14. Continuously seek opportunities for personal and professional growth and development within the company.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Or Master's Degree In Business Administration, Information Technology, Or Related Field

  • Minimum Of 5 Years Of Experience In A Managerial Role, Preferably In A Managed Services Or Outsourcing Environment

  • Strong Knowledge Of It Infrastructure And Cloud-Based Solutions

  • Proven Track Record Of Successfully Managing Client Relationships And Delivering High-Quality Services

  • Familiarity With Compliance And Regulatory Requirements, Such As Hipaa And Pci-Dss, And Experience Implementing Security Measures To Ensure Data Protection.

Required Skills
  • Risk Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Vendor Management

  • Contract Negotiation

  • Budget management

  • Team Leadership

  • IT infrastructure

  • Client Relationship

  • performance tracking

  • Service Delivery

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Managed Services and Outsourced Solutions Manager is between $80,000 to $120,000 per year. However, this can vary depending on factors such as location, experience, and the specific industry or company the individual is working for. Some professionals in this role may also receive additional bonuses and benefits.

Additional Information
RSM US is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 24th, 2025
Apply BeforeMay 24th, 2025
This job posting is from a verified source. 

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About RSM US

RSM US LLP is an audit, tax, and consulting firm focused on the middle market in the United States and Canada and is a member of the global accounting network RSM International.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started