Royal Caribbean Cruises

Housekeeping Supervisor

Royal Caribbean Cruises

Lima, Peru
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Royal Caribbean Cruises! We are currently seeking a reliable and experienced Housekeeping Supervisor to join our team and ensure our guests have a clean and comfortable stay on board. As a Housekeeping Supervisor, you will oversee a team of housekeeping staff and ensure that all cabins and public areas are maintained to the highest standards. This is a great opportunity for someone with strong leadership skills and a passion for delivering exceptional service. If you have previous experience in housekeeping and supervisory roles, and are ready for a new and exciting challenge, we would love to hear from you.

  1. Oversee and manage a team of housekeeping staff to ensure all duties are carried out effectively and efficiently.
  2. Create and maintain a schedule for housekeeping staff to ensure adequate coverage and efficient use of time.
  3. Train and mentor new housekeeping staff to ensure they understand and adhere to all cleaning procedures and standards.
  4. Monitor and maintain inventory of cleaning supplies and equipment, and submit orders for replenishment when necessary.
  5. Conduct regular inspections of cabins and public areas to ensure cleanliness and report any issues to appropriate departments.
  6. Respond promptly and professionally to guest complaints or requests regarding housekeeping services.
  7. Coordinate with other departments such as maintenance and front desk to ensure all guest needs are met in a timely manner.
  8. Ensure compliance with all health and safety regulations and procedures related to housekeeping activities.
  9. Conduct performance evaluations and provide feedback to housekeeping staff to maintain high standards of service and identify areas for improvement.
  10. Develop and implement training programs to improve the skills and knowledge of housekeeping staff.
  11. Maintain records and reports related to housekeeping activities, including inventory, staff schedules, and maintenance requests.
  12. Collaborate with other supervisors and managers to ensure smooth operations and guest satisfaction.
  13. Stay updated on industry trends and best practices to constantly improve and innovate housekeeping services.
  14. Lead by example and maintain a positive and professional attitude at all times.
  15. Adhere to company policies and procedures and promote a culture of teamwork and excellence among housekeeping staff.
Where is this job?
This job is located at Lima, Peru
Job Qualifications
  • Previous Experience In Housekeeping Management: A Housekeeping Supervisor At Royal Caribbean Cruises Should Have At Least 2-3 Years Of Experience In Managing A Team Of Housekeeping Staff In A Hospitality Or Cruise Line Setting.

  • Strong Leadership Skills: The Ideal Candidate Should Have Excellent Leadership Skills To Effectively Manage A Team Of Housekeeping Staff And Ensure A High Level Of Cleanliness And Guest Satisfaction.

  • Knowledge Of Industry Standards And Regulations: The Housekeeping Supervisor Should Be Familiar With Industry Standards And Regulations For Cleanliness And Safety, As Well As Royal Caribbean's Specific Policies And Procedures.

  • Attention To Detail: Attention To Detail Is Crucial In Maintaining The High Standards Of Cleanliness And Organization Expected By Royal Caribbean Guests. The Housekeeping Supervisor Should Have A Keen Eye For Detail And Be Able To Identify Areas For Improvement.

  • Excellent Communication And Interpersonal Skills: As The Head Of The Housekeeping Team, The Supervisor Will Need To Communicate Effectively With Both Guests And Staff. Strong Interpersonal Skills Are Also Important For Resolving Conflicts And Promoting A Positive Work Culture.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Organizational Skills

  • Conflict Resolution

  • customer service

  • Team Leadership

  • Training and Development

  • Problem-Solving

  • Flexibility

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Housekeeping Supervisor in Lima, Peru is between 1,800-3,800 PEN per month. This equates to approximately $550-$1,160 USD per month. However, the exact salary may vary depending on the specific company, location, and level of experience.

Additional Information
Royal Caribbean Cruises is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesSpanish
Job PostedJune 20th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Royal Caribbean Cruises

Royal Caribbean Cruises Ltd. operates as a global cruise vacation company. It operates five wholly-owned brands Royal Caribbean International, Celebrity Cruises, Pullmantur, Azamara Club Cruises, Pullmantur and CDF Croisières de France. The company have a half of the investment in a joint venture with TUI AG which operates the brand TUI Cruises. These brands offer onboard activities, services and amenities, including simulated surfing, swimming pools, sun decks, beauty salons, exercise and spa facilities, ice skating rinks, in-line skating, basketball courts, rock climbing walls, miniature golf courses, gaming facilities, lounges, bars, Las Vegas-style entertainment, cinemas and Royal Promenades, which include interior shopping, dining and an entertainment boulevard.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started