Royal Caribbean Cruises

Housekeeping Supervisor

Royal Caribbean Cruises

Galveston, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Royal Caribbean Cruises, the world's most spectacular and exhilarating cruise line. We are seeking a highly motivated and experienced Housekeeping Supervisor to join our team and ensure the cleanliness and comfort of our guests' accommodations. As a Housekeeping Supervisor, you will have the opportunity to showcase your leadership skills and attention to detail while overseeing a team of dedicated housekeeping staff. To excel in this role, you must have a strong passion for delivering exceptional customer service, excellent communication skills, and a proven track record of effectively managing and motivating a team. If you are passionate about creating unforgettable experiences for our guests, we invite you to apply for this exciting opportunity.

  1. Oversee the housekeeping operations on the cruise ship, ensuring the cleanliness and comfort of guests' accommodations.
  2. Manage and motivate a team of housekeeping staff to maintain high standards of cleanliness and efficiency.
  3. Develop and implement cleaning schedules and procedures to ensure all areas of the ship are properly maintained.
  4. Train and onboard new housekeeping staff, ensuring they are familiar with company standards and procedures.
  5. Conduct regular inspections of guest rooms and public areas to ensure they meet company standards.
  6. Address and resolve any guest complaints or concerns related to housekeeping services.
  7. Monitor inventory levels and order supplies as needed to ensure proper stock levels are maintained.
  8. Work closely with other departments, such as guest services and maintenance, to ensure a seamless and exceptional guest experience.
  9. Maintain a safe and healthy work environment for housekeeping staff, following all safety and sanitation protocols.
  10. Prepare and submit reports on housekeeping operations, including staff performance and guest satisfaction.
  11. Ensure compliance with all company policies, procedures, and regulations.
  12. Continuously seek out ways to improve and enhance the housekeeping operations to provide the best possible experience for our guests.
  13. Serve as a role model for the housekeeping team, setting a high standard for professionalism and customer service.
  14. Conduct performance evaluations and provide feedback and coaching to housekeeping staff to promote growth and development.
  15. Keep updated on industry trends and best practices to continuously improve the housekeeping department.
Where is this job?
This job is located at Galveston, TX, USA
Job Qualifications
  • At Least 3 Years Of Prior Supervisory Experience In A Housekeeping Or Hospitality Setting, Preferably On A Cruise Ship.

  • Strong Attention To Detail And Ability To Maintain High Cleanliness Standards In A Fast-Paced Environment.

  • Excellent Communication And Interpersonal Skills To Effectively Manage And Motivate A Team Of Housekeeping Staff.

  • Proficiency In Computer Systems And Software, Such As Microsoft Office And Housekeeping Management Programs.

  • Knowledge Of Health And Safety Regulations And Procedures Related To Housekeeping, Including Proper Handling And Disposal Of Cleaning Chemicals And Biohazard Materials.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • Leadership

  • Teamwork

  • Training and Development

  • Problem-Solving

  • Guest Service

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Housekeeping Supervisor in Galveston, TX, USA is between $32,000 and $45,000 per year. This can vary depending on factors such as the size and type of establishment, experience level, and additional benefits offered by the employer. Some supervisors may also receive bonuses or commissions based on performance.

Additional Information
Royal Caribbean Cruises is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Royal Caribbean Cruises

Royal Caribbean Cruises Ltd. operates as a global cruise vacation company. It operates five wholly-owned brands Royal Caribbean International, Celebrity Cruises, Pullmantur, Azamara Club Cruises, Pullmantur and CDF Croisières de France. The company have a half of the investment in a joint venture with TUI AG which operates the brand TUI Cruises. These brands offer onboard activities, services and amenities, including simulated surfing, swimming pools, sun decks, beauty salons, exercise and spa facilities, ice skating rinks, in-line skating, basketball courts, rock climbing walls, miniature golf courses, gaming facilities, lounges, bars, Las Vegas-style entertainment, cinemas and Royal Promenades, which include interior shopping, dining and an entertainment boulevard.

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