Royal Caribbean Cruises

Dining Room Attendant

Royal Caribbean Cruises

San Diego, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Do you have a passion for providing exceptional service and creating memorable dining experiences? Are you looking for a unique opportunity to work and travel the world? Look no further than Royal Caribbean Cruises! We are currently seeking a dedicated and enthusiastic Dining Room Attendant to join our team. As a Dining Room Attendant, you will have the opportunity to showcase your exceptional customer service skills while working in a fast-paced and dynamic environment. If you have a positive attitude, strong work ethic, and a desire to exceed guest expectations, we want to hear from you!

  1. Provide exceptional customer service to guests in the dining room, ensuring a positive and memorable dining experience.
  2. Maintain a high level of professionalism and adhere to company standards at all times.
  3. Greet guests in a friendly and welcoming manner, making them feel valued and appreciated.
  4. Take food and beverage orders accurately and efficiently, ensuring guest satisfaction.
  5. Serve meals and beverages to guests in a timely and professional manner.
  6. Anticipate guest needs and proactively address any issues or concerns to ensure a seamless dining experience.
  7. Collaborate with other team members, including servers, chefs, and kitchen staff, to ensure smooth and efficient service.
  8. Maintain a clean and organized dining room, including setting and clearing tables, and ensuring proper table setup.
  9. Follow all safety and sanitation protocols to maintain a clean and safe dining environment.
  10. Continuously strive to exceed guest expectations, going above and beyond to provide exceptional service.
  11. Attend all training and development programs to enhance skills and knowledge.
  12. Be knowledgeable about the menu, including ingredients and preparation methods, to provide accurate information and make recommendations to guests.
  13. Handle guest complaints and resolve issues in a professional and timely manner.
  14. Adhere to company policies and procedures, including dress code, punctuality, and attendance.
  15. Maintain a positive attitude and work ethic, contributing to a positive and productive team environment.
  16. Embrace the opportunity to travel and work in a fast-paced and dynamic environment.
  17. Be flexible and adaptable to changing schedules and roles, as needed.
  18. Comply with all safety and security regulations, reporting any incidents or concerns to management.
  19. Maintain a high level of personal hygiene and grooming, in accordance with company standards.
  20. Continuously seek opportunities to improve and enhance the dining experience for guests.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Prior Experience In A Similar Role: Candidates Should Have Previous Experience Working As A Dining Room Attendant In A Restaurant Or Hotel Setting. This Will Ensure They Are Familiar With The Duties And Responsibilities Of The Job And Can Hit The Ground Running On The Cruise Ship.

  • Excellent Customer Service Skills: As A Dining Room Attendant, Candidates Will Be Interacting With Guests On A Daily Basis. Therefore, They Should Possess Strong Customer Service Skills And Be Able To Provide A Welcoming And Attentive Dining Experience For Guests.

  • Knowledge Of Food And Beverage Service: Candidates Should Have A Good Understanding Of Food And Beverage Service, Including Proper Dining Etiquette, Table Setting, And Wine Service. This Will Ensure They Can Provide A High-Quality Dining Experience For Guests On The Cruise Ship.

  • Ability To Work In A Fast-Paced Environment: The Dining Room On A Cruise Ship Can Get Very Busy, Especially During Meal Times. Candidates Should Be Able To Work Efficiently And Effectively In A Fast-Paced Environment While Maintaining A High Level Of Service.

  • Team Player Mentality: As Part Of The Dining Room Team, Candidates Should Be Able To Work Well With Others And Have A Team Player Mentality. This Includes Being Able To Take Direction From Superiors, Communicate Effectively With Colleagues, And Work Together To Provide An Exceptional Dining Experience For Guests.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • customer service

  • Cash Handling

  • Food safety

  • Teamwork

  • Menu Knowledge

  • Problem

  • Beverage Service

  • Table Setting

  • Cleaning And Sanitation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Dining Room Attendant in San Diego, CA, USA is between $28,000 and $35,000 per year. However, this may vary depending on the specific employer, location, and level of experience. Some employers may also offer additional benefits such as tips or bonuses.

Additional Information
Royal Caribbean Cruises is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 19th, 2024
Apply BeforeMay 22nd, 2025
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About Royal Caribbean Cruises

Royal Caribbean Cruises Ltd. operates as a global cruise vacation company. It operates five wholly-owned brands Royal Caribbean International, Celebrity Cruises, Pullmantur, Azamara Club Cruises, Pullmantur and CDF Croisières de France. The company have a half of the investment in a joint venture with TUI AG which operates the brand TUI Cruises. These brands offer onboard activities, services and amenities, including simulated surfing, swimming pools, sun decks, beauty salons, exercise and spa facilities, ice skating rinks, in-line skating, basketball courts, rock climbing walls, miniature golf courses, gaming facilities, lounges, bars, Las Vegas-style entertainment, cinemas and Royal Promenades, which include interior shopping, dining and an entertainment boulevard.

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