

Frequently Asked Questions about Roto-Rooter Plumbing & Drain Careers
Looking for more information about Roto-Rooter Plumbing & Drain, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- Is there any specialized training offered to Roto-Rooter technicians?
Yes, Roto-Rooter offers a variety of specialized training programs to their technicians. These include specialized drain cleaning and water restoration training, as well as specialized service training courses. Additionally, Roto-Rooter offers a comprehensive apprenticeship program for new technicians.
- How long does the hiring process usually take at Roto-Rooter?
The duration of the hiring process at Roto-Rooter can vary depending on the position and the number of qualified applicants. Generally, the process takes 4-6 weeks from the time an application is submitted to when an offer is made.
- In which US cities does Roto-Rooter have offices?
Roto-Rooter has offices in major cities across the United States, including Atlanta, Baltimore, Boston, Chicago, Dallas, Denver, Detroit, Houston, Indianapolis, Los Angeles, Miami, Minneapolis, New York City, Philadelphia, Phoenix, Pittsburgh, San Francisco, and Seattle.
- What is Roto-Rooter Plumbing & Drain?
Roto-Rooter Plumbing & Drain is a plumbing and drain cleaning company with over 80 years of experience. The company specializes in residential and commercial plumbing services, including drain cleaning, pipe repair, water heater installation, and sewer line replacement. Roto-Rooter also offers 24/7 emergency plumbing services, and a 100% satisfaction guarantee.
- How long is the probationary period for new employees at Roto-Rooter?
The probationary period for new employees at Roto-Rooter is typically a minimum of 90 days.
- Is Roto-Rooter a good career choice for recent graduates?
Roto-Rooter can be a good career choice for recent graduates, depending on the individual's interests and qualifications. Roto-Rooter offers a variety of positions in plumbing, drain cleaning, and water heater installation and repair, all of which require a certain level of technical knowledge and skill. If a recent graduate has the necessary qualifications and an interest in plumbing and drain cleaning, then Roto-Rooter may be a good career choice. However, it is important to understand that the job may involve some physical labor and long hours.
- Does Roto-Rooter provide any type of health insurance?
No, Roto-Rooter does not provide any type of health insurance.
- What is the typical work schedule like for Roto-Rooter technicians?
Roto-Rooter technicians typically work on-call shifts, including evenings, weekends, and holidays. They are typically on-call 24 hours a day and may have to take on multiple jobs in one day. They may also need to travel to customer locations, which may require overnight stays.
- What is the company culture like at Roto-Rooter?
Roto-Rooter has a culture that emphasizes teamwork, collaboration, and customer service. Employees are encouraged to be creative and think outside the box to find solutions to customer problems. The company also encourages employees to take initiative and be proactive in their work. Employees are expected to be professional and take pride in their work. Roto-Rooter is committed to creating a safe and healthy work environment for its employees.
- Is Roto-Rooter a good place to work?
Yes, Roto-Rooter is a great place to work. It is a well-known, reputable plumbing and drain cleaning business that has been around for over 80 years. The company has consistently been rated highly for its excellent customer service, flexible hours, competitive pay, and comprehensive benefits. Employees are also given the opportunity to receive certification and training in the plumbing industry.
- Are there any discounts offered for Roto-Rooter services?
Yes, Roto-Rooter offers discounts for various services. Discounts may include senior citizen discounts, military discounts, first-time customer discounts, and discounts for multiple services. Some discounts may be offered regionally. Contact your local Roto-Rooter office for more information.
- Does Roto-Rooter offer tuition reimbursement?
Roto-Rooter does not offer tuition reimbursement.
- Is there a dress code to work at Roto-Rooter?
Most Roto-Rooter locations require employees to wear professional attire, such as collared shirts, slacks or skirts, and closed-toe shoes.
- Are there any additional benefits offered to Roto-Rooter employees?
Yes, Roto-Rooter employees may be eligible for a wide range of benefits, including health insurance, dental insurance, vision insurance, life insurance, disability insurance, flexible spending accounts, 401(k) retirement plans, paid vacation and holidays, employee discounts, and more.
- Are there any opportunities for travel at Roto-Rooter?
Yes, Roto-Rooter offers several opportunities for travel. Some jobs require technicians to travel to customers’ homes or businesses to provide service, while other positions may involve travel for training or attending conferences. The company also offers some international travel opportunities for employees who wish to work in foreign countries.
- How often is performance evaluated at Roto-Rooter?
It is not possible to provide a definitive answer as performance evaluations are managed on a local level and may vary from region to region. Generally speaking, performance evaluations are conducted annually or semi-annually.
- What types of career opportunities are available at Roto-Rooter?
Roto-Rooter offers a variety of career opportunities, including service technicians, customer service representatives, sales representatives, administrative staff, managers, and executive staff. Additionally, the company offers apprenticeships and internships in various areas.
- What kind of vacation/sick leave policy does Roto-Rooter offer?
Roto-Rooter offers a generous vacation and sick leave policy that offers employees up to three weeks of paid vacation and 10 days of paid sick leave per year. Additionally, employees earn additional vacation days based on their years of service.
- What safety protocols are in place at Roto-Rooter?
Roto-Rooter has implemented safety protocols in line with CDC, OSHA, and local health guidelines. These protocols include: • All technicians wear masks and gloves while on the job. • All technicians must practice social distancing while on the job. • All technicians must complete a health screening prior to each job. • All technicians must use disinfectant to sanitize all surfaces they come in contact with. • All technicians must use hand sanitizer before and after each job. • All technicians must wash their hands regularly throughout the day. • All technicians must dispose of all used PPE properly to avoid contamination. • All technicians must maintain a clean and organized work area. • All technicians must be aware of any changes in their health status and immediately report any symptoms to their supervisor.
- Does Roto-Rooter provide any type of bonus system?
Yes, Roto-Rooter does offer a bonus system for its employees. This system rewards employees for meeting goals and providing outstanding performance. The bonus program is based on individual performance and contributions to the company.