Frequently Asked Questions about Roto-Rooter Plumbing & Drain Careers

Roto-Rooter offers a variety of career opportunities, including service technicians, customer service representatives, sales representatives, administrative staff, managers, and executive staff. Additionally, the company offers apprenticeships and internships in various areas.

No, prior plumbing experience is not required. Roto-Rooter does provide training and certifications for applicants with no prior experience.

Roto-Rooter job openings become available on a regular basis and it is best to check their website or contact their Human Resources department to find out more information regarding availability.

1. Plumbing and Drain Cleaning Knowledge: Roto-Rooter technicians must have a thorough knowledge of plumbing and drain cleaning. They must be able to identify plumbing and drain problems and be familiar with the tools and equipment used to fix them. 2. Technical and Mechanical Skills: Roto-Rooter technicians must have strong technical and mechanical skills. They must be able to repair and replace plumbing fixtures, use power tools, and understand how plumbing systems work. 3. Customer Service: Roto-Rooter technicians must have excellent customer service skills. They must be able to explain to customers what needs to be done and provide them with a positive customer experience. 4. Problem-Solving Skills: Roto-Rooter technicians must be able to think on their feet and solve plumbing and drain problems quickly and efficiently. They must be able to diagnose issues and create a plan of action to repair them. 5. Physical Strength and Stamina: Roto-Rooter technicians must have the physical strength and stamina to crawl into tight spaces and lift heavy objects.

Yes, there are numerous benefits to working at Roto-Rooter, including medical, dental, vision, and life insurance; 401(k) retirement savings plan; employee discounts; tuition reimbursement; paid holidays and vacation; and more.

Roto-Rooter offers a comprehensive training program that includes mechanical and technical training, customer service training, safety and health education, and professional development opportunities. The company also offers a variety of online courses to help employees stay up-to-date on the latest plumbing innovations and technologies.

The job interview process at Roto-Rooter typically starts with an initial phone interview. During this conversation, the interviewer will ask basic questions about the candidate’s experience and qualifications, as well as their availability. If the initial phone interview is successful, the candidate will be invited to attend an in-person interview. This may include a panel interview with multiple members of the company’s management team. During the in-person interview, the interviewer will ask more detailed questions about the candidate’s background and skills. They may also go over the job responsibilities and expectations. At the end of the interview, the candidate will be asked if they have any questions. Finally, the interviewer will discuss the next steps in the hiring process.

Yes, some Roto-Rooter locations offer relocation assistance to employees. This assistance may include reimbursement for moving expenses, help with finding housing, and other forms of support. Each location is different, so it's best to check with your local Roto-Rooter branch for more information on their specific relocation policies.

Yes, Roto-Rooter offers advancement opportunities for its employees. Employees may be able to advance to higher positions, such as management, after gaining experience and demonstrating their leadership abilities.

The typical salary for a Roto-Rooter technician varies due to geographic location, experience, and other factors. On average, Roto-Rooter technicians earn between $12 and $20 per hour.

Roto-Rooter technicians use professional-grade plumbing tools and equipment, such as drain snakes, water jetters, sewer cameras, and augers. They also use various specialty tools and accessories, such as plumbing wrenches, manual and electric drain cleaners, and plumbing cutters.

Raises for Roto-Rooter technicians vary by location and are typically given annually or semi-annually.

Yes, Roto-Rooter does offer a bonus system for its employees. This system rewards employees for meeting goals and providing outstanding performance. The bonus program is based on individual performance and contributions to the company.

Roto-Rooter has implemented safety protocols in line with CDC, OSHA, and local health guidelines. These protocols include: • All technicians wear masks and gloves while on the job. • All technicians must practice social distancing while on the job. • All technicians must complete a health screening prior to each job. • All technicians must use disinfectant to sanitize all surfaces they come in contact with. • All technicians must use hand sanitizer before and after each job. • All technicians must wash their hands regularly throughout the day. • All technicians must dispose of all used PPE properly to avoid contamination. • All technicians must maintain a clean and organized work area. • All technicians must be aware of any changes in their health status and immediately report any symptoms to their supervisor.

Roto-Rooter offers a generous vacation and sick leave policy that offers employees up to three weeks of paid vacation and 10 days of paid sick leave per year. Additionally, employees earn additional vacation days based on their years of service.

Yes, Roto-Rooter offers a variety of specialized training programs to their technicians. These include specialized drain cleaning and water restoration training, as well as specialized service training courses. Additionally, Roto-Rooter offers a comprehensive apprenticeship program for new technicians.

It is not possible to provide a definitive answer as performance evaluations are managed on a local level and may vary from region to region. Generally speaking, performance evaluations are conducted annually or semi-annually.

Yes, Roto-Rooter offers several opportunities for travel. Some jobs require technicians to travel to customers’ homes or businesses to provide service, while other positions may involve travel for training or attending conferences. The company also offers some international travel opportunities for employees who wish to work in foreign countries.

Yes, Roto-Rooter employees may be eligible for a wide range of benefits, including health insurance, dental insurance, vision insurance, life insurance, disability insurance, flexible spending accounts, 401(k) retirement plans, paid vacation and holidays, employee discounts, and more.

Most Roto-Rooter locations require employees to wear professional attire, such as collared shirts, slacks or skirts, and closed-toe shoes.