Ross Stores

Store Protection Specialist

Ross Stores

Allentown, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about creating a safe and secure shopping environment for customers and employees? Do you have a keen eye for identifying and preventing potential theft and fraud? If so, we have an exciting opportunity for you to join our team as a Store Protection Specialist at Ross Stores. As a Store Protection Specialist, you will play a crucial role in protecting our merchandise and assets, ensuring the overall safety and security of our store. We are seeking individuals with a strong sense of integrity, excellent observational skills, and the ability to work in a fast-paced environment. Join us and become a vital part of our mission to provide a positive and enjoyable shopping experience for our customers.

  1. Monitor and patrol the store premises to ensure a safe and secure shopping environment for customers and employees.
  2. Identify and prevent potential theft and fraud by closely monitoring customer behavior and merchandise.
  3. Utilize surveillance equipment and systems to effectively monitor and detect suspicious activity.
  4. Collaborate with store management and other team members to develop and implement effective loss prevention strategies.
  5. Conduct thorough investigations and gather evidence in cases of theft or fraud.
  6. Provide excellent customer service by addressing any security concerns or issues that may arise.
  7. Train and educate store associates on theft prevention techniques and company policies.
  8. Maintain accurate records and documentation of any incidents or investigations.
  9. Stay updated on current security and safety procedures and make recommendations for improvements as needed.
  10. Maintain a professional and courteous demeanor at all times while enforcing store policies and procedures.
  11. Respond to emergency situations and follow proper protocols to ensure the safety of all individuals involved.
  12. Maintain a high level of confidentiality and handle sensitive information with discretion.
  13. Continuously monitor and assess security risks and take necessary actions to mitigate them.
  14. Collaborate with local law enforcement and other agencies as needed.
  15. Maintain a clean and organized work area and ensure all security equipment is functioning properly.
Where is this job?
This job is located at Allentown, PA, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Requirement For A Store Protection Specialist At Ross Stores Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has Basic Educational Knowledge And Skills To Perform The Job Duties Effectively.

  • Previous Security Or Loss Prevention Experience: Ross Stores Typically Looks For Candidates Who Have Previous Experience In Security Or Loss Prevention. This Experience Can Include Working For A Retail Store, Security Company, Or Law Enforcement Agency.

  • Knowledge Of Store Operations And Security Procedures: A Store Protection Specialist Should Have A Good Understanding Of Store Operations And Security Procedures. This Includes Knowledge Of Inventory Control, Cctv Monitoring, And Emergency Procedures.

  • Strong Observation And Communication Skills: Since The Role Of A Store Protection Specialist Involves Monitoring And Identifying Potential Security Threats, Candidates Should Possess Strong Observation Skills. They Should Also Have Excellent Communication Skills To Interact With Customers And Store Employees.

  • Ability To Work In A Fast-Paced Environment: Working In A Retail Store Can Be Fast-Paced And Demanding. Therefore, A Store Protection Specialist Should Be Able To Work Efficiently Under Pressure And Handle Multiple Tasks Simultaneously. They Should Also Be Able To Adapt To Changing Situations And Work Schedules.

Required Skills
  • Risk Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Teamwork

  • Loss prevention

  • Asset Protection

  • Problem-Solving

  • Surveillance

  • Security protocols

  • Emergency Response

  • Investigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Protection Specialist in Allentown, PA, USA is between $25,000 and $45,000 per year. This may vary depending on the specific company, level of experience, and other factors.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 4th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started