Ross Stores

Store Protection Specialist

Ross Stores

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about protecting people and property? Do you have a keen eye for detail and the ability to effectively handle difficult situations? If so, we have the perfect opportunity for you as a Store Protection Specialist at Ross Stores. With over 1,500 locations across the country, Ross Stores is a leading off-price retail chain offering unbeatable deals on top brands. As a Store Protection Specialist, you will play a crucial role in ensuring the safety and security of our stores and customers. Join our team and help us maintain a safe and enjoyable shopping experience for all. If you have strong communication skills, a high level of integrity, and a commitment to providing exceptional customer service, we want to hear from you!

  1. Monitor store entrances and exits to prevent theft and ensure the safety of customers and employees.
  2. Conduct regular patrols of the store to identify and address any suspicious activity or behavior.
  3. Respond to and resolve any security incidents, including but not limited to theft, vandalism, and disruptive behavior.
  4. Collaborate with store management and other team members to implement security procedures and protocols.
  5. Utilize CCTV and other surveillance equipment to monitor the store and identify potential security risks.
  6. Conduct thorough bag and package checks of customers upon exiting the store.
  7. Act as a liaison between store management and law enforcement in the event of a security incident.
  8. Maintain accurate records and documentation of security incidents and report them to appropriate parties.
  9. Train and educate store employees on safety and security procedures and protocols.
  10. Stay up-to-date on security trends and techniques to continuously improve store protection methods.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Extensive Knowledge Of Loss Prevention Techniques: A Store Protection Specialist At Ross Stores Must Possess A Strong Understanding Of Store Security Protocols And Must Be Able To Effectively Implement Strategies To Prevent Theft And Other Security Threats.

  • Excellent Communication And Interpersonal Skills: This Role Requires Frequent Interaction With Customers And Store Employees, Making Strong Communication Skills Essential. A Successful Store Protection Specialist Must Be Able To Handle Difficult Situations With Tact And Professionalism.

  • Attention To Detail: As A Store Protection Specialist, Attention To Detail Is Crucial In Identifying Potential Security Risks And Preventing Loss. This Includes Monitoring Surveillance Footage, Conducting Thorough Bag Checks, And Accurately Completing Incident Reports.

  • Physical Fitness And Agility: The Role Of A Store Protection Specialist May Require The Ability To Stand, Walk, And Move Around The Store For Extended Periods Of Time. Physical Fitness And Agility Are Important For Conducting Store Patrols And Apprehending Individuals If Necessary.

  • Ability To Work In A Fast-Paced Environment: Ross Stores Is A Busy Retail Environment, And A Store Protection Specialist Must Be Able To Thrive In A Fast-Paced Setting. This Includes Being Able To Handle Multiple Tasks And Priorities While Maintaining A High Level Of Vigilance And Alertness.

Required Skills
  • Inventory Management

  • Communication

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • observation skills

  • Emergency Response

  • Physical Fitness

  • Security Surveillance

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Protection Specialist in Phoenix, AZ, USA is between $23,000 and $45,000 per year. However, this can vary depending on the specific company, location, and level of experience of the individual. Some factors that may affect salary include the size and type of the store, the level of responsibility and experience required for the position, and any additional benefits offered by the employer.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 4th, 2024
Apply BeforeJune 9th, 2026
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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