Ross Stores

Store Protection Specialist

Ross Stores

Arlington Heights, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about keeping people and merchandise safe? Do you have a keen eye for identifying potential security threats? If so, then we have the perfect opportunity for you! As a Store Protection Specialist at Ross Stores, you will play a crucial role in ensuring the security and safety of our customers and employees. We are seeking individuals who are detail-oriented, highly observant, and possess strong communication skills. Join our team and become part of a dynamic and growing retail company.

  1. Monitor and patrol the store premises to identify and prevent potential security threats.
  2. Collaborate with store management and other team members to maintain a safe and secure environment.
  3. Utilize surveillance equipment and conduct regular security checks to identify any suspicious activities.
  4. Respond promptly to any security incidents or emergencies and take appropriate action.
  5. Conduct thorough bag checks and merchandise inspections to prevent theft and loss.
  6. Provide exceptional customer service by assisting customers with any security-related concerns or inquiries.
  7. Communicate effectively with team members and management regarding any security concerns or incidents.
  8. Maintain accurate and detailed records of security-related incidents and reports.
  9. Stay up-to-date with company policies and procedures related to store security.
  10. Participate in training and development programs to enhance security knowledge and skills.
  11. Act as a liaison between the store and law enforcement agencies, if necessary.
  12. Follow all safety protocols and guidelines to ensure the well-being of customers and employees.
  13. Stay alert and vigilant at all times to identify and prevent potential security threats.
Where is this job?
This job is located at Arlington Heights, IL, USA
Job Qualifications
  • Previous Experience In Loss Prevention Or Security: A Store Protection Specialist At Ross Stores Should Have Previous Experience In A Similar Role, Preferably In A Retail Environment.

  • Knowledge Of Store Operations And Security Procedures: Candidates Should Have A Strong Understanding Of How Retail Stores Operate And Be Knowledgeable About Security Procedures Such As Surveillance Systems, Alarm Systems, And Inventory Control.

  • Ability To Identify And Respond To Potential Threats: Store Protection Specialists Must Have The Ability To Identify Suspicious Behavior Or Potential Threats To The Store's Security And Take Appropriate Action To Address Them.

  • Excellent Communication And Conflict Resolution Skills: This Role Requires Frequent Interaction With Customers, Store Employees, And Law Enforcement, So Strong Communication And Conflict Resolution Skills Are Essential.

  • Physical Fitness And Ability To Stand For Long Periods: Store Protection Specialists May Need To Stand For Extended Periods And May Be Required To Chase And Apprehend Shoplifters, So Physical Fitness And Stamina Are Important Qualifications For This Job.

Required Skills
  • Inventory Management

  • Communication

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Surveillance

  • Emergency Response

  • Fraud detection

  • Observation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Store Protection Specialist in Arlington Heights, IL, USA is between $35,000 and $45,000 per year. However, this can vary depending on the specific company and level of experience of the individual. Some companies may offer higher salaries for more experienced specialists or for those with additional skills and certifications.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 4th, 2024
Apply BeforeApril 11th, 2026
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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