Ross Stores

Store Protection Specialist

Ross Stores

St. Louis, MO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ross Stores, where we believe in providing our customers with high-quality products at affordable prices. As a Store Protection Specialist, you will play a crucial role in ensuring the safety and security of our stores and the satisfaction of our valued customers. We are looking for a detail-oriented and customer-focused individual who can effectively prevent and detect theft, maintain a safe and welcoming environment, and provide exceptional customer service. If you are passionate about protecting our stores and delivering an exceptional shopping experience, we would love to have you on our team.

  1. Monitor and patrol the store premises to prevent and detect theft, vandalism, and other security threats.
  2. Greet and assist customers in a friendly and professional manner, ensuring a positive shopping experience.
  3. Conduct regular security checks and ensure all safety protocols are followed.
  4. Communicate with store management and other team members to address any security or safety concerns.
  5. Utilize surveillance systems and other security tools to identify and address potential security risks.
  6. Respond to alarms and emergency situations, taking appropriate action as needed.
  7. Handle customer inquiries and complaints professionally and effectively.
  8. Work closely with law enforcement and other external agencies as needed.
  9. Follow company policies and procedures, including store opening and closing procedures.
  10. Maintain accurate records and reports related to security incidents.
  11. Stay up-to-date on security and loss prevention techniques and procedures.
  12. Assist with store operations, such as restocking shelves and organizing merchandise, as needed.
  13. Conduct employee bag checks and ensure compliance with company policies.
  14. Provide support during company events and promotions.
  15. Uphold a positive and professional image of the company at all times.
Where is this job?
This job is located at St. Louis, MO, USA
Job Qualifications
  • High School Diploma Or Equivalent Education Required.

  • Minimum Of 1 Year Of Experience In Retail Loss Prevention Or Related Field.

  • Knowledge Of State And Federal Laws Pertaining To Theft And Loss Prevention.

  • Strong Communication And Conflict Resolution Skills.

  • Ability To Work Flexible Schedules, Including Nights And Weekends.

Required Skills
  • Inventory Management

  • Communication

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Investigative skills

  • Problem-Solving

  • Physical

  • Surveillance Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Protection Specialist in St. Louis, MO, USA is $31,000 to $36,000 per year. This may vary depending on the specific job duties, experience level, and employer. Some factors that can potentially affect salary include the size and location of the store, the industry, and the candidate's qualifications.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 20th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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