Ross Stores

Store Protection Specialist

Ross Stores

Topeka, KS, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ross Stores! We are currently seeking a highly motivated and detail-oriented individual to join our team as a Store Protection Specialist. Our Store Protection Specialists play a crucial role in ensuring the safety and security of our stores and merchandise, as well as providing excellent customer service. If you have a passion for retail, a sharp eye for detail, and a strong commitment to upholding company policies and procedures, we encourage you to apply for this exciting opportunity. Read on for more information about the qualifications we are looking for in our ideal candidate.

  1. Monitor and maintain the safety and security of the store premises, including the parking lot and surrounding areas.
  2. Identify and respond to potential security threats, such as theft, fraud, and vandalism, in a timely and efficient manner.
  3. Conduct regular security checks throughout the store, including back rooms and stock areas, to ensure all merchandise is accounted for.
  4. Greet and engage with customers in a friendly and professional manner, providing assistance and resolving any concerns or issues.
  5. Maintain a strong understanding of company policies and procedures, and enforce them consistently throughout the store.
  6. Operate security equipment, such as CCTV cameras and alarm systems, to monitor and prevent theft and other security incidents.
  7. Collaborate with store management and team members to develop and implement effective security strategies and procedures.
  8. Prepare and submit detailed incident reports for any security or safety-related incidents.
  9. Attend and participate in training sessions and meetings to stay updated on security protocols and procedures.
  10. Assist in the training and development of new team members on security procedures and protocols.
  11. Communicate effectively with external law enforcement agencies, if necessary, to report and resolve security incidents.
  12. Maintain a professional and courteous demeanor at all times, representing the company in a positive manner.
  13. Adhere to all legal and ethical standards and maintain confidentiality in all areas of work.
  14. Continuously assess and identify potential security risks and make recommendations for improvement.
  15. Perform any other duties as assigned by store management.
Where is this job?
This job is located at Topeka, KS, USA
Job Qualifications
  • High School Diploma Or Equivalent: Candidates Should Have At Least A High School Diploma Or Equivalent Education To Be Considered For The Store Protection Specialist Position At Ross Stores.

  • Previous Retail Experience: Prior Experience In A Retail Environment, Preferably In Loss Prevention Or Security, Is Often Preferred For This Role. This Experience Will Help Candidates Understand The Store's Operations And Identify Potential Security Risks.

  • Knowledge Of Theft Prevention Techniques: Store Protection Specialists Must Have A Strong Understanding Of Security And Theft Prevention Techniques. This Includes Knowledge Of Surveillance Systems, Alarm Systems, And Other Security Measures Commonly Used In Retail Stores.

  • Excellent Communication Skills: The Ability To Communicate Effectively With Both Customers And Other Employees Is Essential In This Role. Store Protection Specialists Must Be Able To Defuse Potentially Volatile Situations And Communicate Clearly With Other Team Members.

  • Attention To Detail: A Keen Eye For Detail Is Crucial In Identifying Potential Security Risks And Detecting Suspicious Behavior. Store Protection Specialists Must Be Able To Pay Close Attention To Their Surroundings And Effectively Monitor The Store's Security Systems.

Required Skills
  • Communication Skills

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Cash Handling

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Fraud detection

  • Security monitoring

  • Emergency

  • Surveillance Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Protection Specialist in Topeka, KS, USA is between $30,000 - $35,000 per year. This may vary depending on the employer, experience level, and job responsibilities. Some stores may offer additional benefits such as bonuses, commission, and healthcare benefits.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 19th, 2024
Apply BeforeMay 10th, 2026
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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