Ross Stores

Store Protection Specialist

Ross Stores

Redwood City, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ross Stores, where we are committed to providing a safe and secure shopping experience for our customers. We are currently seeking a highly motivated individual to join our team as a Store Protection Specialist. As a Store Protection Specialist, you will play a crucial role in ensuring the safety of our customers and the protection of our merchandise. We are looking for someone who is attentive, confident, and able to handle challenging situations with ease. If you have a passion for protecting others and are interested in joining our dynamic team, then we want to hear from you!

  1. Monitor and patrol the store premises to detect and prevent any potential security threats.
  2. Greet and welcome customers as they enter the store and provide a friendly and inviting environment.
  3. Conduct regular security checks of the store, including entrances, exits, and high-risk areas.
  4. Identify and report any suspicious behavior or activity to the store management team.
  5. Assist in the apprehension and detention of individuals suspected of theft or other criminal activity.
  6. Collaborate with store management and local law enforcement to handle any security-related incidents.
  7. Maintain accurate and detailed records of all security-related incidents and report them to the appropriate authorities.
  8. Conduct thorough investigations into any reported incidents and provide detailed reports to store management.
  9. Ensure the proper functioning of security equipment and promptly report any malfunctions or issues to the appropriate personnel.
  10. Stay up-to-date with company policies and procedures related to store security and make sure they are adhered to at all times.
  11. Provide excellent customer service and assist customers with any security-related inquiries or concerns.
  12. Attend regular training and development sessions to improve job knowledge and skills.
  13. Maintain a professional and respectful demeanor at all times while representing the company.
Where is this job?
This job is located at Redwood City, CA, USA
Job Qualifications
  • High School Diploma Or Equivalent

  • Previous Experience In Loss Prevention, Security, Or Related Field

  • Knowledge Of Retail Operations And Theft Prevention Strategies

  • Strong Communication And Problem-Solving Skills

  • Ability To Work Flexible Hours, Including Nights And Weekends

Required Skills
  • Risk Management

  • Security

  • Communication

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Teamwork

  • Loss prevention

  • Surveillance

  • Emergency Response

  • Physical Fitness

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Protection Specialist in Redwood City, CA, USA is $15-$19 per hour. This can vary depending on factors such as experience, location, and company.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 3rd, 2024
Apply BeforeJuly 20th, 2025
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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