Ross Stores

Store Protection Specialist

Ross Stores

Harrisburg, PA, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Welcome to Ross Stores! We are currently seeking a highly motivated and detail-oriented individual to join our team as a Store Protection Specialist. As a Store Protection Specialist, you will play a crucial role in ensuring the safety and security of our stores, employees, and customers. We are looking for someone who is passionate about protecting our assets and providing exceptional customer service. If you have a strong attention to detail, excellent communication skills, and the ability to think quickly on your feet, we encourage you to apply for this exciting opportunity.

  1. Monitor and maintain the overall safety and security of the store premises, employees, and customers.
  2. Monitor and enforce company policies and procedures to prevent theft, fraud, and other security risks.
  3. Conduct regular patrols and surveillance to identify and address potential security threats.
  4. Maintain a visible presence in the store to deter criminal activity and provide a sense of security for customers and employees.
  5. Respond quickly and efficiently to any security incidents or emergencies, following proper protocols and procedures.
  6. Keep accurate records and documentation of all security-related incidents and activities.
  7. Communicate effectively with store management and other team members to address any security concerns or issues.
  8. Conduct thorough investigations of suspected thefts or other security incidents, gather evidence and report findings to appropriate parties.
  9. Provide exceptional customer service by assisting customers and addressing any concerns or questions they may have.
  10. Stay updated on the latest security and safety protocols and procedures, and participate in training and development opportunities as required.
  11. Collaborate with law enforcement and other external agencies as needed to address security concerns or respond to incidents.
  12. Maintain a professional and courteous demeanor at all times, and uphold the company's values and standards.
  13. Act as a role model for other team members, promoting a safe and secure work environment for all.
  14. Perform other duties and responsibilities as assigned by store management.
Where is this job?
This job is located at Harrisburg, PA, USA
Job Qualifications
  • Experience In Loss Prevention: A Store Protection Specialist At Ross Stores Should Have Prior Experience In Loss Prevention Or Security Roles, Preferably In A Retail Setting. This Includes Knowledge Of Identifying And Preventing Theft, Fraud, And Other Types Of Loss.

  • Strong Surveillance And Observation Skills: The Ability To Observe And Monitor Store Activity Is Crucial For A Store Protection Specialist. This Includes Being Able To Identify Suspicious Behavior And Potential Threats To Store Assets.

  • Knowledge Of Store Policies And Procedures: A Qualified Candidate For This Role Should Have A Thorough Understanding Of Store Policies And Procedures Related To Security And Loss Prevention. This Includes Knowledge Of Emergency Protocols, Inventory Control, And Security Systems.

  • Excellent Communication And Interpersonal Skills: As A Store Protection Specialist, You Will Be Interacting With Customers, Store Employees, And Law Enforcement On A Regular Basis. Strong Communication And Interpersonal Skills Are Necessary To Effectively Handle These Interactions.

  • Physical Fitness And Ability To Handle Potentially Dangerous Situations: This Role May Require Physical Activity, Such As Apprehending Shoplifters Or Responding To Emergencies. A Store Protection Specialist Should Be In Good Physical Shape And Able To Handle Potentially Dangerous Situations In A Calm And Effective Manner.

Required Skills
  • Inventory Management

  • Communication

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Problem-Solving

  • Surveillance

  • Fraud detection

  • Security Procedures

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Protection Specialist in Harrisburg, PA, USA is $13-15 per hour. This equates to an annual salary of approximately $27,040-$31,200. However, salaries may vary based on the specific company, experience level, and other factors.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 3rd, 2024
Apply BeforeMay 22nd, 2025
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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