Ross Stores

Store Manager

Ross Stores

Detroit, MI, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Ross Stores, where we believe that every day is a chance to make a difference. As a Store Manager, you will have the opportunity to lead a team of dedicated individuals while creating a shopping experience that exceeds our customers' expectations. This role requires a strong leader who is passionate about driving results, creating a positive work environment, and delivering exceptional customer service. If you are a motivated and dynamic individual with a proven track record of success in retail management, we encourage you to apply for this exciting opportunity.

  1. Lead and manage a team of employees to ensure a positive and productive work environment.
  2. Create and implement strategies to drive sales and maximize profitability.
  3. Train and develop team members to provide exceptional customer service and exceed customer expectations.
  4. Monitor and analyze store performance, identify areas of improvement, and take necessary action to achieve goals and targets.
  5. Maintain store operations, including inventory management, visual merchandising, and adherence to company policies and procedures.
  6. Foster a culture of teamwork, collaboration, and open communication among team members.
  7. Act as a role model for the team by demonstrating strong leadership skills, professionalism, and a positive attitude.
  8. Ensure compliance with all safety and security protocols to protect the store and its assets.
  9. Build and maintain relationships with customers, creating a welcoming and inclusive shopping experience.
  10. Stay up-to-date with industry trends and competition to identify opportunities for growth and improvement.
  11. Manage and allocate resources effectively, including staffing, budget, and scheduling.
  12. Handle customer complaints and concerns in a timely and satisfactory manner.
  13. Conduct regular performance evaluations and provide feedback and coaching to team members.
  14. Collaborate with other store managers and higher management to share best practices and achieve company goals.
  15. Uphold the company's values and standards, promoting a culture of diversity, inclusivity, and respect.
Where is this job?
This job is located at Detroit, MI, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Retail Management, Or Related Field.

  • Minimum Of 3-5 Years Of Experience In Retail Management, Preferably In The Apparel Or Home Goods Industry.

  • Strong Leadership And Communication Skills, With The Ability To Effectively Manage And Motivate A Team.

  • Knowledge Of Retail Operations, Including Inventory Management, Visual Merchandising, And Customer Service.

  • Proven Track Record Of Meeting And Exceeding Sales Targets, As Well As Driving Profitability And Cost Control Measures.

Required Skills
  • Budgeting

  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Leadership

  • customer service

  • Team Building

  • Merchandising

  • Sales Analysis

  • staff training

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Store Manager in Detroit, MI, USA is $44,000 - $69,000 per year. This can vary depending on factors such as the size and type of store, years of experience, and performance bonuses. Some top-performing Store Managers in Detroit may earn up to $100,000 or more per year.

Additional Information
Ross Stores is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 20th, 2024
Apply BeforeMay 22nd, 2025
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About Ross Stores

Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of off-price department stores. Ross Stores, Inc. engages in the operation of off price retail apparel and home accessories stores. The company offers branded and designer apparel, accessories, footwear and home fashions. It operates through the Dress for Less and dd's DISCOUNTS brands.

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